Senior Manager-Software Engineering

American Express; Chennai District; Hybrid; INR 1,500,000 - 2,000,000; Full time

Benefits offered by this job

Competitive base salary

Bonus incentives

Comprehensive medical and dental benefits

Flexible working model

Generous paid parental leave

Job summary

A leading financial services company based in Chennai is seeking an experienced Software Engineer. You will develop and maintain large-scale enterprise applications, lead a scrum team, and collaborate with product owners to define requirements. With over 8 years of experience in engineering and 2 years in leadership, the ideal candidate should demonstrate proficiency in agile methodologies and automation testing. The role offers a flexible working model and competitive benefits.

Qualifications

• 8+ years of active engineering experience
• 2+ years of leadership experience in a complex technical environment
• Experience with agile software development methodologies
• Hands-on experience with automation testing and documentation

Responsibilities

• Develop complex, large-scale enterprise applications
• Define requirements for new features and build product roadmaps
• Oversee technical aspects of software engineering for assigned applications
• Empower teams to automate scalable application deployments

Skills

Software Engineering

Agile methodologies

Leadership

Automation testing

Cross-platform integration

Education

Bachelor's Degree in Computer Science or related field

Advanced degree preferred

Job description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world‑class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well‑being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The U.S. Consumer Services and Enterprise Digital & Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground‑breaking focus with development responsibilities for customer‑facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.

GO2 Unify is the Java based POA platform for Global Onboarding and Orchestration. GO2 is the platform that takes care of all activities required to be done for onboarding a customer across markets, segments and products.

How will you make an impact in this role?

Software Engineering

• Hands‑on engineer with expertise in developing complex, large‑scale enterprise application
• Work with product owners to define requirements for new features, build product roadmaps and plan increments of work.
• Whiteboard and socialize system design changes such as front end and APIs in collaboration with architects, tech leads and team members.
• Responsible for technical aspects of software engineering for assigned applications including design, developing prototypes, and coding assignments
• Partner with customers and other internal teams and technical product managers to deliver improvements to the platform
• Establish and accepts responsibility for engineering practices across teams for example the code review, build and release process and the effectiveness of the retrospective
• Empower teams to automate demand driven scalable application deployments in test or production environments
• Apply specialized knowledge of industry standards or practices to assigned initiatives in order to identify complex and or broad problems and issues and formulate recommendations
• Collaborates with leadership across teams to define solutions, technical implementation to drive software maturity and practices

Leadership

• People Leader to individual scrum team, including B30 colleagues and vendor partners
• Promote, empower, and practice servant‑leadership
• Drives the team's technical improvements and roadmap
• Takes accountability for the technical maturity of the team
• Mentor and guide team members to success; identify strengths and areas for growth in direct reports and guides them to grow in their careers while being more productive on the team
• Nurture an environment of continuous engineering improvement through mentoring, feedback, and metrics
• Working with Engineering Director to hire top talent for the team

Please note, Salary increases in case of a lateral move are provided only on an exception basis and in line with compensation guidelines.

This req is approved for cross‑BU applicants.

Qualifications

• Most successful candidates will currently be in a B35 Software Engineer 1 role or equivalent
• Bachelor's Degree in computer science, computer science engineering, or related experience required; advanced degree preferred
• 8+ years of active engineering
• 2+ years leadership experience in a complex technical environment and/or comparable experience
• Successful design, creation and deployment of one or more enterprise‑grade technology assets, including integration of cross‑platform solutions in an Agile product environment
• Experience with agile software development methodologies and practices such as Scrum/Kanban, iterations, user stories
• Ability to set priorities and multi‑task in a fast‑paced environment.
• Hands on experience with automation testing and documentation (i.e. automated, functional, and performance)
• Ability to learn and adapt in a rapidly changing environment.
• Adaptable to changes in product requirements, organizational structures and business conditions
• Engaged with the open source community, demonstrated public speaking, etc

Benefits

We back you with benefits that support your holistic well‑being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial‑well‑being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on‑site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.