Associate - Technology Excellence

TMF Group; Bengaluru; Hybrid; INR 450,000 - 650,000; Full time

Benefits offered by this job

Salary advance policy

Hybrid work model

One TMF

Anniversary Birthday Leave policy

Paternity Adoption leaves

Well-being initiatives

Job summary

TMF Group in Bangalore, India, seeks an Analyst – Technology Excellence to join its Technology Operations team. You will manage documentation, handle data, develop reports and dashboards, and support governance and continuous improvement initiatives, collaborating with technical teams and business stakeholders.

Ideal candidates have 1–2 years in technology operations, strong Excel skills, and knowledge of ITIL and Lean Six Sigma.

Qualifications

• 1–2 years of experience in Technology Operations, Documentation Management, Reporting, Data Analysis, Service Management, or related areas.
• Strong proficiency in Microsoft Excel for reporting, data analysis, and data handling.
• Understanding of documentation lifecycle management, version control, and document governance.
• Good analytical, problem-solving, and organizational skills.
• Strong attention to detail with a focus on data accuracy and documentation quality.
• Effective communication and stakeholder management skills.
• Basic understanding of IT concepts, infrastructure, and service management practices.
• Knowledge of ITIL, Continuous Improvement (CI), and Lean Six Sigma principles.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Create, maintain, review, and manage technical and operational documentation.
• Ensure document integrity, version control, accessibility, and compliance with governance standards.
• Manage document repositories, filing systems, and records retention processes.
• Support audit activities by maintaining accurate and compliant documentation.
• Collect, cleanse, validate, and analyse operational data from multiple sources.
• Develop reports, dashboards, KPI metrics, trend analysis, and management information using Excel and Power BI.
• Collaborate with stakeholders to gather reporting and documentation requirements.
• Support knowledge management initiatives and promote documentation best practices.
• Contribute to continuous improvement initiatives through data-driven insights and reporting.
• Provide guidance and training on documentation processes and repository usage.

Skills

Microsoft Power BI

Power Query & Pivot Tables

SharePoint & Teams

BMC Helix exposure

Microsoft Copilot / ChatGPT

ITIL Foundation Certification

Lean Six Sigma

Microsoft Excel

Job description

Associate- Technology Excellence

Job Detail

Job ID: 37517

Location: Bangalore, India

Work Types: Full Time

Categories: Information Technology

We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website.

About TMF Group

TMF Group is a leading global provider of high-value business services to clients operating and investing globally. We focus on providing specialized and business-critical financial and administrative services that enable our clients to operate their corporate structures, finance vehicles and investment funds in different geographical locations.

TMF India is a Great Place to Work, ISO ISAE certified organization.

Discover the Role

The Analyst – Technology Excellence role focuses on supporting Technology Operations through effective documentation management, data handling, reporting, governance, and continuous improvement initiatives. The incumbent will work closely with technical teams and business stakeholders to maintain high-quality documentation, generate operational insights, and ensure compliance with organizational standards. This position plays a key role in enabling informed decision-making and operational excellence through accurate reporting, knowledge management, and process optimization.

Key Responsibilities

• Create, maintain, review, and manage technical and operational documentation.
• Ensure document integrity, version control, accessibility, and compliance with governance standards.
• Manage document repositories, filing systems, and records retention processes.
• Support audit activities by maintaining accurate and compliant documentation.
• Collect, cleanse, validate, and analyse operational data from multiple sources.
• Develop reports, dashboards, KPI metrics, trend analysis, and management information using Excel and Power BI.
• Collaborate with stakeholders to gather reporting and documentation requirements.
• Support knowledge management initiatives and promote documentation best practices.
• Contribute to continuous improvement initiatives through data-driven insights and reporting.
• Provide guidance and training on documentation processes and repository usage.

Preferred Skills

• Microsoft Power BI
• Power Query and Pivot Tables
• SharePoint and Microsoft Teams
• BMC Helix exposure
• Microsoft Copilot / ChatGPT familiarity
• ITIL Foundation Certification
• Lean Six Sigma certification/training

Key Requirements

• 1-2 years of experience in Technology Operations, Documentation Management, Reporting, Data Analysis, Service Management, or related areas.
• Strong proficiency in Microsoft Excel for reporting, data analysis, and data handling.
• Understanding of documentation lifecycle management, version control, and document governance.
• Good analytical, problem-solving, and organizational skills.
• Strong attention to detail with a focus on data accuracy and documentation quality.
• Effective communication and stakeholder management skills.
• Basic understanding of IT concepts, infrastructure, and service management practices.
• Knowledge of ITIL, Continuous Improvement (CI), and Lean Six Sigma principles.
• Ability to manage multiple priorities in a fast-paced environment.

What s in it for you

Pathways for career development

• Work with colleagues and clients around the world on interesting and challenging work.
• We provide internal career opportunities, so you can take your career further within TMF.
• Continuous development is supported through global learning opportunities from the TMF Business Academy.

Making an impact

• You ll be helping us to make the world a simpler place to do business for our clients.
• Through our corporate social responsibility program, you ll also be making a difference in the communities where we work.

A supportive environment

• Strong feedback culture to help build an engaging workplace.
• Regardless of where you are in your career, TMF Group opens a world of opportunity where you will be part of our team and is supported in your global career journey.
• Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.
• At TMF Group, it s our people who make us who we are. Our company thrives on entrepreneurial spirit and is full of proactive people who combine enthusiasm with responsibility and accountability.

Other Benefits

• Anniversary Birthday Leave policy
• Be part of One TMF
• Paternity Adoption leaves
• Salary advance policy
• Work flexibility Hybrid work model
• Talk about growth opportunities (we invest in talent)
• Well-being initiatives

We re looking forward to getting to know you!

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.