Associate Team Lead Network

Colruyt It Consultancy India; Hyderabad; On-site; INR 3,000,000 - 4,500,000; Full time

Job summary

Colruyt It Consultancy India is seeking an experienced Network Team Lead to manage enterprise network operations, service delivery, and a team of 15+ engineers. The role requires strong expertise in Routing, Switching, DC Switching, Wi-Fi, Security, Load Balancers, DNS, Telephony/Voice solutions, and ITIL-based service management.

You will lead day-to-day operations, drive network projects, ensure SLA/KPI compliance, mentor engineers, and coordinate with stakeholders to improve services while

Qualifications

• Extensive experience leading enterprise network teams and operations.
• Strong expertise in routing, switching, wireless, and security.
• Proven ability to deliver network service improvements and governance.

Responsibilities

• Lead day-to-day operations of enterprise network infrastructure.
• Manage Incident, Change, and Problem processes using ServiceNow (SNOW).
• Ensure SLA/KPI compliance, service availability, and network performance.
• Provide technical leadership and resolve complex network issues.
• Drive network projects, stakeholder coordination, and service improvements.
• Prepare operational reports, RCA documents, dashboards, and metrics.
• Ensure compliance with security, governance, and change management standards.
• Lead, mentor, and develop a team of network engineers.

Skills

Routing & Switching

DC Switching

Wi-Fi

Security

Load Balancers

DNS

Telephony/Voice

ITIL processes

ServiceNow

Job description

Job Summary

Seeking an experienced Network Team Lead to manage enterprise network operations, service delivery, and a team of 15+ engineers. The role requires strong expertise in Routing, Switching, DC Switching, Wi-Fi, Security, Load Balancers, DNS, Telephony/Voice solutions, and ITIL-based service management.

Key Responsibilities

• Lead day-to-day operations of enterprise network infrastructure.
• Manage Incident, Change, and Problem Management processes using ServiceNow (SNOW).
• Ensure SLA/KPI compliance, service availability, and network performance.
• Provide technical leadership and resolve complex network issues.
• Drive network projects, stakeholder coordination, and service improvements.
• Prepare operational reports, RCA documents, dashboards, and performance metrics.
• Ensure compliance with security, governance, and change management standards.
• Lead, mentor, and develop a team of network engineers.
• Manage resource allocation, performance reviews, and team development.

Required Skills

• Strong expertise in Routing, Switching, DC Switching, Wi-Fi, Firewalls (Palo Alto, Cisco ASA), Load Balancers (F5), DNS, Monitoring Tools (OMI, Prometheus, Infoblox), and Telephony/Voice Solutions.
• Hands-on experience with ServiceNow and ITIL processes.
• Strong service delivery, reporting, stakeholder management, and leadership skills.
• Excellent analytical, troubleshooting, and communication abilities.

Preferred Qualifications

• ITIL v4 Certification.
• CCNP, CCIE, JNCIP, or equivalent networking certifications.
• Exposure to network automation and scripting.

Key Competencies

• Leadership & Team Management
• Service Delivery Excellence
• Stakeholder Management
• Decision Making Under Pressure
• Problem Solving & Innovation
• Cross-Functional Collaboration

Ideal Candidate:

A technically strong network leader with proven experience managing enterprise infrastructure, driving service excellence, and leading high-performing teams.