Network Operations Manager

Access Healthcare; Chennai; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Access Healthcare in Chennai seeks a senior Networking Operations Manager to lead our enterprise network operations. This role blends hands-on technical execution with strategic leadership of a 15+ network engineers team, focusing on reliability, security, and performance.

You will own end-to-end network performance across LAN/WAN/DC, review designs, mentor engineers, and drive rapid restoration during outages while maintaining SLAs and coordinating with Security, Cloud, and Application teams.

Qualifications

• Experience leading a technical network team (15+ engineers).
• Hands-on expertise in diagnosing complex network issues.
• Ability to review designs, changes, and ensure security alignment.

Responsibilities

• Own end-to-end network performance across LAN, WAN, DC, wireless, and cloud.
• Lead major outages with rapid diagnosis, containment, and restoration.
• Review network designs and implementation plans for resilience and security.
• Review firewall changes and security requirements for policy alignment.
• Lead RCA and drive permanent fixes for recurring incidents.
• Drive automation and reduce manual effort in operations.
• Approve changes with testing and rollback planning.
• Ensure post-change validation and verification.
• Collaborate with Server, Security, Cloud, SOC, and App teams.

Skills

Network architecture

Incident management

Team leadership

Troubleshooting

Security awareness

Education

Diploma / B.E. / B.Tech in CS/IT/EC

Tools

Cato

Zscaler

Check Point Harmony

Cisco Layer 3 Switches

Job description

Role:

We are seeking an experienced Networking Operations Manager to lead our enterprise network operations function. This is a senior, hands-on technical & people leadership role for a professional who combines deep

networking expertise with proven experience managing a technical team of approximately 15+ network engineers. The ideal candidate should be a technically strong network architect and troubleshooter, not just an administrative manager. They should be able to lead complex network incidents, review technical designs and changes, mentor

engineers, and continuously improve the network environment. The role requires hands-on expertise to diagnose and resolve complex network issues, along with the ability to manage the team, maintain operational standards and SLAs, and communicate effectively with stakeholders.

1. Key Responsibilities

• Own the end-to-end performance, availability, and stability of the enterprise network across LAN, WAN, data center, wireless, and cloud connectivity.
• Provide hands-on technical leadership by personally investigating and resolving complex network issues rather than relegating all technical work to the team.
• Lead technical direction during major network outages, driving rapid diagnosis, containment, and restoration of services.
• Review network designs, architecture proposals, and implementation plans before deployment to ensure resilience, security, and scalability.
• Review firewall rule changes and network security requirements to ensure alignment with security policy and risk posture.
• Lead root cause analysis (RCA) for recurring or high-impact network incidents and drive permanent corrective actions.
• Drive network automation and operational efficiency initiatives to reduce manual effort and human error.
• Review and approve network changes prior to implementation in production environments, ensuring proper testing and rollback planning.
• Ensure proper implementation, validation, and post-change verification of all network changes.
• Partner closely with Server, Security, Cloud, SOC, and Application teams to ensure coordinated infrastructure operations.

2. Technical Skills

The candidate must demonstrate strong, current, hands-on expertise across the following technical domains:

Zero Trust & Secure Access

• Exposure to manage Zero Trust Network Access (ZTNA) solutions.
• Experience with Cato, Zscaler, and Check Point Harmony
• Familiarity with secure web access policies, URL filtering, SSL inspection, and user web traffic policies.

SD-WAN & Network Infrastructure

• Experience with SD-WAN solutions on enterprise firewalls.
• Experience with ISP redundancy and automatic failover mechanisms for business continuity.
• Experience in troubleshooting and optimize routing protocols and WAN connectivity.

Cisco Network Administration

• Experience with Cisco Layer 3 Switches, VLANs, Inter-VLAN Routing, STP, EtherChannel, ACLs, Static Routing, OSPF, and HSRP/VRRP.
• Support enterprise LAN, WAN, and branch connectivity.

Wireless Networking

• Experience in managing enterprise wireless infrastructure. (Aruba)
• Familiarity in Troubleshooting wireless connectivity and authentication issues.

Cloud Networking

• Experience in networking and firewall solutions in AWS and Microsoft Azure.
• Familiarity with Virtual Networks (VNets/VPCs), Security Groups, Network ACLs, VPN Gateways, and cloud firewall services.
• Support hybrid cloud connectivity and secure cloud network architecture.

Educational Qualifications

• Diploma in Engineering / B.E. / B.Tech in Computer Science, Information Technology, Electronics & Communication, or a related discipline.