Associate Staff Engineer Kore.ai Conversational AI Developer New

NetVerks Inc.; India; Remote; INR 2,000,000 - 3,500,000; Full time

Job summary

Nagarro is seeking a skilled Conversational AI developer to design, build and deploy AI chatbots and agents using the Kore.ai platform. You will work on XO10/XO11/Artemis, integrate with enterprise systems via REST/JSON, and apply LLM/RAG approaches to deliver scalable AI experiences.

Ideal candidates have 4+ years in AI/chatbot projects, strong JavaScript/Node.js/Python skills, and a banking/financial services background is a plus. Certification in Kore.ai Artemis is preferred.

Qualifications

• Strong experience in Chatbot/Conversational AI development.
• Hands-on experience with Kore.ai platform and related tooling.
• Proficiency in JavaScript, Node.js and Python.
• Experience with REST APIs and JSON.
• Familiarity with LLMs, RAG and vector databases.
• Knowledge of agentic AI concepts and architectures.
• Banking/Financial Services domain experience preferred.
• Kore.ai Developer/Artemis certification preferred.

Responsibilities

• Develop, configure and deploy conversational AI solutions using Kore.ai platform.
• Build and enhance chatbots and AI agents using Kore XO10, XO11 or Artemis.
• Design and implement Agentic AI solutions using LLMs, RAG and Prompt Engineering.
• Develop integrations with enterprise applications using REST APIs, JSON, JavaScript and Node.js.
• Design and implement reusable conversational AI components and agent capabilities.
• Integrate LLMs, Vector Databases and enterprise data sources into AI solutions.
• Implement multi-agent orchestration and AI observability practices where required.
• Troubleshoot production issues and improve AI response accuracy, stability and performance.
• Ensure solutions comply with security, governance and enterprise architecture standards.
• Collaborate with business, technology and product teams to deliver conversational AI use cases.

Skills

Chatbot / Conversational AI

JavaScript

Node.js

Python

REST APIs

JSON

Prompt Engineering

LLMs

RAG

Vector Databases

Agentic AI concepts

Multi-agent orchestration

AI observability

Banking/Financial Services domain

Kore.ai certification

Education

Bachelor’s or Master’s degree in CS/IT or related

Tools

Kore.ai Platform

Kore XO10/XO11/Artemis

Job description

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist…

We're Nagarro. We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (18,700 + experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.

• Total Experience 4+ years


• Strong experience in Chatbot / Conversational AI development


• 3+ years of hands‑on experience with the Kore.ai platform


• Strong experience with Kore.ai XO10, XO11 or Artemis


• Strong hands‑on experience with JavaScript, Node.js and Python


• Strong knowledge of REST APIs and JSON


• Experience with Prompt Engineering, LLMs, RAG and Vector Databases


• Strong understanding of Agentic AI concepts and architectures


• Experience integrating enterprise applications with conversational AI solutions


• Experience with multi‑agent orchestration and AI observability platforms is preferred


• Banking / Financial Services domain experience is preferred


• Kore.ai Developer / Artemis certification is preferred

RESPONSIBILITIES:

• Develop, configure and deploy conversational AI solutions using the Kore.ai platform.


• Build and enhance chatbots and AI agents using Kore XO10, XO11 or Artemis.


• Design and implement Agentic AI solutions using LLMs, RAG and Prompt Engineering.


• Develop integrations with enterprise applications using REST APIs, JSON, JavaScript and Node.js.


• Design and implement reusable conversational AI components and agent capabilities.


• Integrate LLMs, Vector Databases and enterprise data sources into AI solutions.


• Implement multi‑agent orchestration and AI observability practices where required.


• Troubleshoot production issues and improve AI response accuracy, stability and performance.


• Ensure solutions comply with security, governance and enterprise architecture standards.


• Collaborate with business, technology and product teams to deliver conversational AI use cases.

Requirements

Bachelor’s or master’s degree in computer science, Information Technology, or a related field.