Associate Specialist, HR Shared Services (HRSS)

Cencora; Maharashtra; On-site; INR 450,000 - 600,000; Full time

Job summary

Cencora in India is seeking an HR Shared Services Associate to handle onboarding, payroll inputs, pre-employment activities, and documentation, contributing to accurate and compliant HR records. You will support audit-ready recordkeeping and coordinate routine HR processes.

This role requires strong written and verbal communication, discretion with sensitive data, and proficiency with ServiceNow and Workday, plus MS Office.

Qualifications

• Bachelor's degree in human resources, business administration, or related field or equivalent experience.
• Less than 2 years of experience in HR shared service operations or related HR fields.
• Strong written and verbal communication skills.
• Ability to handle confidential matters with discretion.
• Proficiency in building productive working relationships.

Responsibilities

• Processes employee lifecycle transactions: onboarding, job changes, separations.
• Compiles payroll inputs, validates data, and resolves issues for accurate pay.
• Coordinates pre-employment and onboarding activities and background checks.
• Maintains personnel documentation and supports audit-ready recordkeeping.
• Prepares standard HR reports and escalates gaps as needed.
• Executes local HR program administration and communications.
• Distributes policy and benefit updates to stakeholders.

Skills

Clear communication

Interpersonal skills

Presentation skills

Analytical thinking

Attention to detail

Audit readiness

MS Office

Education

Bachelor's degree in HR/Business

Tools

ServiceNow

Workday

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

This job profile description is a standardized, non-contractual reference description and global reference tool provided for organizational consistency and talent architecture purposes across Cencora. It does not alter actual job duties, responsibilities, reporting lines, working conditions, grading, compensation, or other essential terms and conditions of employment.

Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices. Where a team member's role is governed by an employment agreement, local terms and conditions, prior job description or collective bargaining agreement, those documents shall prevail in case of any inconsistency. Mandatory local laws shall also prevail.

• Processes employee lifecycle transactions by completing onboarding, job change, and separation documentation and updating records in designated systems.
• Compiles payroll inputs by gathering required data, validating completeness, and routing issues for resolution to support accurate pay outcomes.
• Coordinates pre-employment and onboarding activities by initiating background check steps, organizing orientation logistics, and tracking completion.
• Maintains personnel documentation by organizing files, verifying required forms, and supporting audit-ready recordkeeping.
• Prepares standard HR reports by validating recurring workforce data and escalating gaps or exceptions for action.
• Executes local HR program administration (e.g., service awards) by processing transactions, sending communications, and retaining supporting records.
• Routes policy and benefit communications by distributing updates to appropriate stakeholders and capturing required acknowledgements.

Knowledge of Service Now & Workday

Bachelor's degree in human resources, business administration, or a related field, or equivalent experience required.

Less than 2 years of experience in human resource shared service operations, human resource information system, payroll, benefits, or a related field required.

• Proficiency in clear written and verbal communication.
• Ability to handle sensitive and confidential matters with discretion and sound judgment.
• Proficiency in building productive working relationships through strong interpersonal skills.
• Proficiency in developing and delivering effective presentations.
• Ability to apply analytical thinking to assess issues and recommend actions.
• Ability to organize work effectively with strong attention to detail.
• Ability to resolve associate issues quickly and efficiently through timely follow-up and appropriate escalation.
• Working knowledge of labor law, EEO/AAP, recruiting, and compensation and benefits practices.
• Ability to represent a consistently positive and professional image.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
• Ability to implement and sustain processes that support audit readiness and satisfactory audit outcomes.

What Cencora offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Full time

Affiliated Companies

Affiliated Companies: CENCORA BUSINESS SERVICES INDIA PRIVATE LIMITED

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [e-mail]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned