Associate Specialist Cash Applications

XPO India Shared Services; Pune District; On-site; INR 300,000 - 540,000; Full time

Job summary

XPO India Shared Services in Pune is seeking a detail-oriented finance professional to manage cash receipts, payments, and related postings. The role focuses on accurate payment processing, client allocation, and collaboration with Collections & Billing teams to minimize unidentified receipts.

You will balance bank statements, perform ERP postings, support month-end activities, and handle inquiries promptly, maintaining accurate customer records and processes.

Responsibilities

• Verifies payments and ensures that all required paperwork is accurately completed including check numbers and amounts paid
• Day to day processing and allocating of cash received to appropriate clients and invoices
• Contact clients directly and liaise with the collections team, to ensure unidentified receipts are worked on each day and kept at an absolute minimum
• Contacts customers when necessary to determine proper payment application
• Maintains customer files and all related information in computer system.
• Escalate unresolved issues/concerns
• Participate in special department projects/initiatives as directed
• Daily Balancing of the bank statements and ERP payment posting
• Research customer duplicates and erroneous payments
• Assist in the month end processes as needed
• Responding to queries from the Collections & Billing teams in a timely manner
• Demonstrate the ability to handle situations which may require adaptation of response according to customer response
• Performs other duties as assigned

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Verifies payments and ensures that all required paperwork is accurately completed including check numbers and amounts paid
• Day to day processing and allocating of cash received to appropriate clients and invoices
• Contact clients directly and liaise with the collections team, to ensure unidentified receipts are worked on each day and kept at an absolute minimum
• Contacts customers when necessary to determine proper payment application
• Maintains customer files and all related information in computer system.
• Escalate unresolved issues/concerns
• Participate in special department projects/initiatives as directed
• Daily Balancing of the bank statements and ERP payment posting
• Research customer duplicates and erroneous payments
• Assist in the month end processes as needed
• Responding to queries from the Collections & Billing teams in a timely manner
• Demonstrate the ability to handle situations which may require adaptation of response according to customer response
• Performs other duties as assigned