Associate SME - Digital Security ( FW2 )

Microland Limited; Bengaluru; On-site; INR 900,000 - 1,400,000; Full time

Job summary

Microland Limited invites applications for an Associate SME - Digital Security (FW2) in Bengaluru. The role focuses on configuring Fortigate and Palo Alto firewalls, managing Zscaler proxy policies, and supporting Cisco routing and switching infrastructure.

You will monitor security events, respond to incidents, and collaborate with cross-functional teams. Qualifications include a graduate degree in engineering or science, and NSE5/PCNSE or Zscaler/Cisco certifications are preferred.

Qualifications

• Experience in basic configuration and deployment of Fortigate and Palo Alto firewalls, including NAT, routing and logging.
• Ability to administer Zscaler Proxy (URL filtering, SSL inspection, access control) per baselines.
• Hands-on with Cisco routing and switching (VLANs, inter-VLAN routing, static/dynamic routing).

Responsibilities

• Monitor traffic using Panorama, FortiManager and Zscaler Admin Portal.
• Respond to alerts and perform L1–L2 incident triage with escalation as needed.
• Provide second-level support, review junior staff work, and guide day-to-day activities.

Skills

Fortigate Firewall

Palo Alto Firewall

Zscaler Proxy

Cisco R&S

Education

Any Graduate (Engineering / Science)

Tools

FortiManager

Panorama

Zscaler Admin Portal

Job description

Associate SME - Digital Security ( FW2 )

Job Description :

Education Qualification :
Any Graduate (Engineering / Science)
Skills :
Primary -> Technology | Fortigate Firewall | 5 - Expert
Primary -> Technology | Palo Alto Firewall | 2 - Knowledgeable
Primary -> Technology | Zscaler Proxy | 2 - Knowledgeable
Secondary -> Technology | Cisco R and S | 1 - Aware
Certification :
Technology | Fortinet NSE 5/ PCNSE/ Zscaler Certified Cloud Professional/ Cisco Certified Specialist – Enterprise Core
Basic Configuration and Deployment of Firewalls
Perform initial setup, interface configuration, and basic security policy implementation on Fortigate and Palo Alto Firewalls, including NAT, routing, and logging settings.
Zscaler Proxy Policy Administration
Execute configuration of user authentication, URL filtering, SSL inspection, and access control in Zscaler Internet Access (ZIA), following predefined security baselines.
Network Infrastructure Support (Cisco RandS)
Handle routine network operations like VLAN setup, trunking, inter-VLAN routing, static/dynamic routing protocol verification, and troubleshooting Layer 2/3 issues on Cisco devices.
Monitoring, Incident Response and Log Analysis
Use tools like Panorama, FortiManager, and Zscaler Admin Portal to monitor traffic, generate reports, respond to alerts, and perform L1??+??2 incident triage with escalation as needed.
Communicates clearly, concisely, and professionally across all levels of interaction. Works efficiently within cross-functional teams, ensuring seamless coordination and alignment during issue resolution. Handles escalations effectively by providing comprehensive analysis, relevant logs, and detailed observations to higher-level teams, enabling faster and more accurate resolution.
Supervises junior employees, ensures delivery quality and standards adherence, and supports onboarding, training, and stakeholder coordination.
Provides second-level support, reviews junior employees work, and offers day-to-day guidance to improve quality and first-time resolution.