Associate Site Reliability Engineer

Global Payments; Pune District; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Global Payments is seeking an SRE Engineer in Pune to support testing automation, ITIL processes, and DevOps initiatives. 2–4 years of SRE experience is preferred, with cloud exposure and scripting proficiency.

Responsibilities include automating validation tasks, troubleshooting, and contributing to CI/CD and cloud-based support. Willingness to work in shifts and on-call weekends is required.

Qualifications

• Bachelor's degree in Computer Science or Engineering or equivalent
• Experience with scripting languages (PowerShell, Bash, Perl, Python, Ruby)

Responsibilities

• Implement and advance automation within the DevOps/ITIL framework
• Troubleshoot system problems and perform on-call duties
• Support cloud-based application and infrastructure testing and validation
• Develop test plans and automate test suites

Skills

SRE

ITIL Processes

Testing Automation

Cloud Experience

Scripting

DevOps

Education

Bachelor's Degree in Computer Science or Engineering

Tools

Selenium

MS Test

API testing tools

Jenkins

Ansible

Terraform

Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Essential Duties:

• As a SRE Engineer, should have knowledge of SRE and ITIL Processes 2 to 4 years of testing and SRE experience
• Have worked on Testing Automation and ITIL Processes along with some Cloud Experience
• Must be ready and available to work in shifts and Oncall during weekends
• Contribute in Automation
• Work towards advancing the DevOps discipline across the enterprise
• Work with the team on manual support evaluation and provide recommendations on DevOps tooling and automation, wherever possible
• Analytical and problem-solving skills to troubleshoot system problems

Other Duties:

• Practical experience of Test Automation and ITIL Process
• Troubleshoot and resolve test cases and job failures within SLA
• Should have experience of application and infrastructure support on cloud
• Basic Knowledge of Server Patching cycle
• Performs quality checks & updating automation scripts.
• Identifies and designs basic testing suites for test driven development (TDD) and behavior driven development (BDD)
• Develops standard software tools, frameworks and utilities for validation / verification activities and end-to-end functional testing of software.
• Identifies and recommends tools and frameworks for testing and creates automated tools for generic use and maintainability
• Works with stakeholders, business, developers and other analysts to develop test plans, conditions and cases (set of inputs, execution preconditions, and expected outcomes developed for a particular objective, such to exercise a particular program path or to verify compliance with a specific requirement) to be used in testing, and learns to perform test data conditioning and execution of test sets

Required Skill set:

• Bachelor's Degree required in Computer Science or Engineering or equivalent certifications
• Experience with any scripting language (PowerShell, Bash, Perl, Python, Ruby)
• Strong knowledge of Selenium, MS Test, API testing tools and competence, Integration testing tools
• Hands On experience with any cloud platform
• Understanding of Microsoft and Red Hat Linux server technologies
• Ability to bridge the gap between Development and Production Support team

Preferred Qualification:

• Working experience and understanding of SRE practices and how to align that with a DevOps approach to CI/CD.
• Windows Servers Monitoring and Automation experience
• Multiple OS management experience, Windows, Linux
• Good to have knowledge of Jenkins, Ansible
• Knowledge of post deployment validation checks
• GCP - Monitoring and Cost Optimization Tools & Technologies:
• Good to have hands-on experience in below tools:
• Servicenow Automation Test Tools like, Selenium, Playwright, UIPath
• Cloud CI/CD tech like Ansible, Terraform
• Monitoring Tools like Logic Monitor, Thousand Eyes, Splunk
• Cloud Platform, preferable GCP CI/CD Configuration, Deployment and Management
• JIRA, Jenkins, Harness
• Experience on any Scripting language - PowerShell, Bash, Perl, Python, Ruby

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [e-mail].

At Global Payments (NYSE : GPN), we empower simple, fast, secure payments for everyone. And to do that, we’ve built a complete, worldwide commerce ecosystem that delivers software and services at scale to millions of companies around the world—from ambitious startups to global enterprises. Our team of 27,000 experts is dedicated to your success. Headquartered in Atlanta, Georgia, we're a Fortune 500® company and a member of the S&P 500 with worldwide reach spanning North America, Europe, Asia Pacific and Latin America. Wherever you are—or wherever you want to be—we’re there, ready to support you. For more information, visit company.globalpayments.com and follow Global Payments on X, LinkedIn and Facebook.

Accommodations: Accessibility Requests: If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [e-mail]

EEOC Statement: Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify [e-mail].

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify [e-mail].