Position Title: Associate Repair Center
Reports to: Sr Manager Production
Department: Repair Center Value Stream (Supply Chain)
Location: Factory, Bhiwadi
Roles & Responsibilities:
- Be responsible for repair activity of modules under CIJ & Non CIJ printers
- Repair of modules on time & as per our quality standard
- Responsible for trouble shooting in electrical wire harness / electronic card level
- Responsible for good quality of soldering on PCB or wire connection while repairing modules
- Daily Quality & repair report of modules
- Maintenance of all machinery & equipment’s in repair center department used for repair activity
- Follow all safety instruction as prescribed
- Root Cause analysis for any quality failure of parts or after module repair
- Execute 6S & Own Dover operational excellence activity execution on shop floor
- Production/ repair confirmation in SAP
- Inventory counting & matching with SAP value & gap analysis & action plan on gap
- Checking of field return material & circulate status report on daily basis
- Scrap material segregation & disposal as per protocol
- Packaging of product
- Follow all ISO standard like ISO 9001/2015, ISO 14001/2015 & ISO45001/2018- Internal audits
- Involve for root cause analysis for logistics claim/OOB/warranty failures, under repair activity products
Education/Training Required:
- Preferably a Three year Diploma in Electronics, electrical, electronics & communication or Two year regular ITI in Electronics, electrician with higher experience in same field
Work Experience Required:
- Similar position for a minimum of 3-5 years
- Worked in in-house repair for Electronics board trouble shooting & repairing especially on printers/laptop/computers
- Maintenance or customer support engineer with exposure in trouble shooting & repairing of PSU, boards with good quality of soldering
Knowledge:
- Knowledge of Electronic & electrical parts & testing knowledge of these parts
- Knowledge of electrical like earthing, phase, neutral, voltage & current
- Knowledge of soldering stations, mustimeter & CRO/DRO
- Ability to read technical specification & manufacturing instruction
- Ability to read & trace electrical, electronic circuit diagrams
- Must have knowledge of MS Office (Word, Excel & PPT)
- Light Knowledge of SAP is an added advantage, but not mandatory
- Must be able to read & write good English. Spoken is an added advantage but not mandatory
Skills:
- Good soldering skill
- Good communication skills
- Ability for effectively interface with local team & able to daily report of activity/responsibility
- Ability to work on own initiative
- Ability on Incoming Quality control system
- 5Why, RCA is an added advantage
Behavior:
- Strong personal and business ethics
Values and Culture:
- Collaborative entrepreneurial spirit
- Winning through customers
- High ethical standards, openness and trust
- Expectations for results
- Respect and value people