Associate Product Manager (Flights- Funnel)

MakeMyTrip; Gurugram District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

MakeMyTrip is seeking an Assistant Manager, Product Management to own a workstream within Flights Supply, focusing on areas like supply-side conversion, content accuracy, or airline integrations. The role demands strong product thinking, rapid grasp of technical systems, and a knack for solving problems with data and AI.

You will drive features from problem definition to launch, collaborating with engineering, airline and distribution partners, finance, support and the funnel product team.

Qualifications

• 1 to 3 years of product management, product analytics or growth in a consumer-facing tech business.
• Experience working with data; proficiency in Excel, PowerPoint and SQL is expected.
• Understanding of agile product development and metric tracking.
• Experience with A/B testing and product analytics tools is a plus; travel/e-commerce exposure is beneficial.
• Familiarity with the Indian travel market is a plus.

Responsibilities

• Own the roadmap and delivery for a defined funnel area, shaping direction and priorities.
• Identify friction in the booking journey from data and feedback and convert into opportunities.
• Write PRDs and user stories, coordinating with tech to cover edge cases before go-live.
• Collaborate with design to create simple, high-converting experiences across apps and web.
• Define hypotheses and success metrics; run experiments and review results rigorously.
• Track funnel metrics and build dashboards to monitor performance and revenue per booking.
• Leverage AI tools to speed up analysis and contribute ideas for AI-led travel booking experiences.

Skills

Product thinking

Analytical mindset

Detail oriented

Ownership mindset

Education

Engineering or Management degree

Tools

Excel

PowerPoint

SQL

Google Analytics

Adobe Analytics

Mixpanel

Microsoft Clarity

Job description

About The Function

Flights is MakeMyTrip’s flagship business, serving millions of travellers across domestic and international routes. Within it, Flights Supply is the engine behind every fare a customer sees, books and gets serviced on. It covers connectivity with airlines, GDS, NDC and aggregators, and the content, pricing and servicing capabilities built on top.

Role: Associate Product Manager

Location: Gurgaon

Flights is MakeMyTrip’s flagship business, serving millions of travellers across domestic and international routes. Within it, Flights Supply is the engine behind every fare a customer sees, books and gets serviced on. It covers connectivity with airlines, GDS, NDC and aggregators, and the content, pricing and servicing capabilities built on top.

As the business scales, the supply stack must be more reliable, more accurate and less dependent on manual effort. We are building supply systems that detect problems before customers do, keep content and pricing in parity with the source, and use AI to automate work that has traditionally been manual.

The Flights Supply team combines deep distribution knowledge, data-driven decision making and strong engineering partnerships. Product managers, analysts, engineers, designers and business teams work together to make every booking dependable and every servicing journey efficient.

About The Role

We are looking for a Assistant Manager, Product Management to own a workstream within Flights Supply, such as supply-side conversion, content and pricing accuracy, or airline and ancillary integrations. This role requires strong product thinking, a quick grasp of technical systems, execution excellence and a passion for solving problems with data and AI.

You will take features and projects from problem definition to launch, working closely with engineering, airline and distribution partners, finance, customer support and the funnel product team. You will shape the direction of your workstream and be accountable for its results.

What will you be doing

• Own the roadmap and delivery for a defined area of the funnel, and shape its direction and priorities in line with the overall funnel strategy.
• Identify friction and drop-offs in the booking journey through data, customer feedback and competitor benchmarking, and turn them into well-scoped product opportunities.
• Write clear PRDs and detailed user stories, and groom them in depth with tech so edge cases are covered before development, not after go-live.
• Work with design to craft simple, high-converting experiences across app, web and mobile web.
• Define hypotheses and success metrics, run A/B experiments, and read the results with rigour before drawing conclusions.
• Track funnel metrics such as search-to-book conversion, step-wise drop-offs by channel, platform and region, page performance and revenue per booking. Build dashboards and keep them current.
• Use AI tools to speed up analysis, research and routine work, and contribute ideas for AI-led booking and discovery experiences.
• Support launches of new features and experiences across the funnel, working with business, marketing and supply teams.
• Run execution from concept to launch and post-launch optimisation, and flag risks and delays early.

You Will Operate At The Intersection Of

• Consumer Product + Growth + Data Science + AI-powered Experiences
• Conversion + Engagement + Monetisation
• Customer Understanding + Data-Driven Decision Making

Qualification & Experience

• Engineering or Management graduates from reputed institutes with 1 to 3 years of experience in product management, product analytics or growth roles in a consumer-facing, technology-enabled business.
• Experience working with data. Proficiency in Excel, PowerPoint and SQL is expected, along with the habit of checking your own numbers before sharing them.
• Understanding of agile product development, including requirement definition, prioritisation and metric tracking.
• Experience with A/B testing and product analytics tools such as Google Analytics, Adobe Analytics, Mixpanel or Microsoft Clarity will be an added advantage.
• Exposure to travel, e-commerce or marketplace funnels will be an added advantage.
• Familiarity with the Indian consumer and travel market is a plus.

Key Success Factors for the Role

• Strong product thinking, with the ability to turn ambiguous problems into structured solutions.
• Strong analytical mindset, with the ability to work with large datasets, sanity-check your own outputs and deliver insights and recommendations, not just numbers.
• Attention to detail and speed of execution, with updates shared before you are asked.
• Curiosity about GenAI and its application to travel discovery and booking.
• Ability to collaborate across engineering, design, analytics, business and supply teams.
• High ownership mindset, with the ability to drive work independently from ideation to launch and communicate delays early.