Associate Product Manager

InCred Financial Services; Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

InCred Financial Services is seeking an Associate Product Manager to drive product specification, delivery, and stakeholder alignment in a fast-paced fintech environment. You will bridge customer needs with engineering and design teams to deliver impactful features and self-serve options.

The role emphasizes customer empathy, clear specs, and collaboration across functions, with growing ownership of product outcomes in a scaling business.

Qualifications

• 2–4 years of experience with at least 1 year in product management in fintech
• Minimum 60% in 12th & graduation
• Bachelor's degree in Computer/Information Science or Engineering
• Basic knowledge of APIs
• Strong communication (verbal & written)
• Structured thinking and problem solving
• Hands-on with advanced Google Sheets/Excel formulas
• Ability to learn quickly and adapt to change
• Comfort coordinating with multiple stakeholders
• Ability to lead mini projects

Responsibilities

• Translate customer needs and business requirements into clear product specifications, one-pagers, and user stories.
• Partner with engineering, design, and business teams to ensure high-quality delivery and timely launches.
• Gather and distill user feedback from surveys, interviews, tickets, and data analysis to understand user pains and needs.
• Identify and engage with stakeholders across the company to ensure alignment on project execution and outcomes.

Skills

Product specification

Execution & collaboration

Voice of the customer

Stakeholder management

APIs knowledge

Google Sheets

Structured thinking

Communication

Education

Bachelor's in Computer Science or Engineering

Job description

As an Associate Product Manager at InCred, you'll be at the heart of our product development engine. We're looking for a generalist product thinker who is excited by a dynamic environment. One day you might be building tools to empower our customer service agents to respond faster and more effectively; the next, you could be designing seamless self-serve features that give our customers more control and clarity. You will be a key player in building the foundational platforms and features that allow InCred to scale effectively while delivering a world-class experience.

What will you do at InCred? - Associate Product Manager

• Product Specification & Delivery: Translate customer needs and business requirements into clear, detailed product specifications, one-pagers, and user stories. You will work with your manager to write effective specs and ensure functionality is described in sufficient detail. You are someone who understands an engineer’s language and ensures that your engineering peers are clear about what you ask for. Specifications you write are clear enough that AI can read from it and write working code.
• Execution & Collaboration: Partner closely with engineering, design, and business teams to ensure the smooth, high-quality delivery of products. You will help make the right trade‑off decisions to launch projects on schedule. You should maintain excellent hygiene of the product roadmap you own and have a clear picture on outcomes you and your team are bringing to the market. Anyone can open your JIRA boards and be confident on deliverable timelines.
• Be the Voice of the Customer: Gather and distill user feedback from various channels (surveys, user interviews, support tickets, data analysis) to develop a deep understanding of our users’ pain points and needs. You empathise with the customer and build the right experience keeping customer values in mind.
• Stakeholder Management: Proactively identify and engage with stakeholders across the company, gathering their feedback and ensuring alignment on your projects. Ensure that every one is on the same page for sequence of execution. Your stakeholders feel comfort in being heard and feel obliged to give you business outcomes.

What should you have?

• Graduate with 2-4 years of experience and at least 1 year of Product Management experience in the fintech industry. (lending industry experience preferred)
• Minimum 60% in 12th & graduation
• A bachelor’s degree in technical area such as Computer/Information Science, Engineering (non technical background may be accepted provided the candidate has relevant coursework and/or experience)
• Basic knowledge of APIs
• Ability to learn quickly and readily adapt to change
• Structured thinking & problem solving
• Hands‑on experience with advanced google sheet/excel formulas
• Strong communication (both verbal & written) - Should be able to individually lead mini projects
• Comfort in coordinating with multiple stakeholders on day to day basis
• Comfort with ambiguity and fast paced environment
• Interest to master a niche lending segment
• Clearly demonstrable impact in past roles