Associate Product Manager

InCred Financial Services; Bengaluru; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

InCred Financial Services in Bengaluru is seeking an Associate Product Manager to drive product initiatives in a fast-paced fintech environment. You will translate customer needs into clear specs, collaborate with engineering and design, and measure success with data.

Ideal candidates have 2–4 years of product management experience in fintech, familiarity with customer support tooling, and a knack for prototyping with no‑code tools. Strong communication and ownership are essential.

Qualifications

• BTech/BE from a top engineering school is strongly preferred.
• 2-4 years of product management experience in fintech, with lending experience preferred.
• Experience building for customer support/customer experience teams.
• Should be adept in using Gen AI to unlock productivity.
• No-code prototyping on Lovable or other tools.
• Working knowledge of SQL & Excel and basic knowledge of APIs.
• Structured thinking and problem solving with strong communication.
• Ability to lead mini projects independently.
• Comfort with ambiguity and fast-paced environment.
• Clearly demonstrable impact in past roles.
• Intellectual curiosity and agility.

Responsibilities

• Translate customer needs into clear product specifications, one-pagers, and user stories; write specs understandable by engineers and AI-readable.
• Collaborate with engineering, design, and business teams to deliver high-quality products on schedule.
• Define success metrics, instrument data, and analyze post-launch impact to guide next steps.
• Gather and distill user feedback from surveys, interviews, support tickets, and data analysis.
• Identify stakeholders and align on project sequencing and outcomes.

Skills

Product management experience

Gen AI proficiency

No-code prototyping

SQL & Excel basics

APIs knowledge

Structured thinking

Problem solving

Strong written communication

Education

BTech/BE from a top engineering school

Tools

Lovable

Job description

As an Associate Product Manager at InCred, you'll be at the heart of our product development engine. We're looking for a generalist product thinker who is excited by a dynamic environment. One day you might be building tools to empower our customer service agents to respond faster and more effectively; the next, you could be designing seamless self-serve features that give our customers more control and clarity. You will be a key player in building the foundational platforms and features that allow InCred to scale effectively while delivering a world-class experience.

Key Responsibilities:

Product Specification & Delivery: Translate customer needs and business requirements into clear, detailed product specifications, one-pagers, and user stories. You will work with your manager to write effective specs and ensure functionality is described in sufficient detail. You are someone who understands an engineer’s language and ensures that your engineering peers are clear about what you ask for. Specifications you write are clear enough that AI can read from it and write working code.

Execution & Collaboration: Partner closely with engineering, design, and business teams to ensure the smooth, high-quality delivery of products. You will help make the right trade-off decisions to launch projects on schedule. You should maintain excellent hygiene of the product roadmap you own and have a clear picture on outcomes you and your team are bringing to the market. Anyone can open your JIRA boards and be confident on deliverable timelines.

Data-Informed Decisions: Define success metrics for your features, ensure proper data instrumentation is in place, and analyze post-launch results to measure impact and recommend the next steps. Your ‘why’ to every problem has an analytical benefit line-of-sight.

Be the Voice of the Customer: Gather and distill user feedback from various channels (surveys, user interviews, support tickets, data analysis) to develop a deep understanding of our users' pain points and needs. You empathize with the customer and build the right experience keeping customer values in mind.

Stakeholder Management: Proactively identify and engage with stakeholders across the company, gathering their feedback and ensuring alignment on your projects. Ensure that every one is on the same page for sequence of execution. Your stakeholders feel comfort in being heard and feel obliged to give you business outcomes.

Qualification:

An ideal candidate would have:

• BTech/BE. from a top engineering school strongly preferred.
• Graduate with 2-4 years of experience and at least 2 year of Product Management experience in the fintech industry (lending industry experience preferred).
• Experience in building for customer support/customer experience teams.
• Should be adept in using Gen AI to unlock productivity for yourself and others.
• Can quickly make no-code prototypes on Lovable/any other prototyping software.
• Working knowledge of SQL & Excel and basic knowledge of APIs - Structured thinking & problem solving - Strong communication (both verbal & written).
• Should be able to individually lead mini projects.
• Comfort with ambiguity and fast paced environment.
• Clearly demonstrable impact in past roles.
• Intellectual curiosity/agility - A great attitude.