Associate Product Manager

Baker Tilly One - India LLP; Bengaluru; On-site; INR 900,000 - 1,350,000; Full time

Job summary

Baker Tilly One - India LLP is seeking an experienced Platform Operations Specialist to manage Alteryx and KNIME Server/Business Hub environments. You will handle setup, configuration, upgrades, licensing, and daily production support across enterprise analytics platforms.

The role requires hands-on experience with Alteryx/KNIME, and strong knowledge of identity, access, APIs, and enterprise deployment models. Collaboration with Systems, Infra, and security teams is essential.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Information Systems, Engineering, Data Analytics, Business, or related field.
• Minimum 4 years of experience in platform operations, systems administration, analytics/automation technologies, or related role.
• Hands-on experience with Alteryx Server and/or KNIME Server/Business Hub preferred.
• Experience with identity, access, SSO, RBAC, and REST APIs.

Responsibilities

• Administer and maintain Alteryx Server and KNIME Server/Business Hub, including setup, configuration, upgrades, patches, licensing, and maintenance.
• Manage daily platform operations, including workflow deployment, scheduling, execution, runtime monitoring, and production support.
• Manage queues, connections, credentials, user access, and platform configurations across Alteryx and KNIME.
• Monitor platform health, availability, performance, capacity, usage, licensing, and workflow activity.
• Coordinate platform changes and releases, including testing, UAT, upgrade validation, production deployment, and post-release validation.
• Support platform adoption and maintain SOPs, runbooks, configuration records, troubleshooting guides, knowledge articles, and support procedures.

Skills

Alteryx Server

KNIME Server

Platform operations

Analytics/automation

Education

Bachelors degree in Computer Science or related field

Tools

Azure DevOps

Jira

Confluence

ServiceNow

Job description

Overview BTVK Advisory is a leading advisory firm whose specialized professionals guide clients through an ever-changing business world, helping them win now and anticipate tomorrow. BTVK Advisory, and its affiliated entities, have operations in North America, South America, Europe, Asia, and Australia.

BTVK Advisory’s ultimate parent entity, Baker Tilly US, LLP, is an independent member of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion.

Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.

Responsibilities

• Administer and maintain Alteryx Server and KNIME Server/Business Hub, including setup, configuration, upgrades, patches, licensing, and maintenance.
• Manage daily platform operations, including workflow deployment, scheduling, execution, runtime monitoring, and production support.
• Manage queues, connections, credentials, user access, and platform configurations across Alteryx and KNIME.
• Monitor platform health, availability, performance, capacity, usage, licensing, and workflow activity.
• Identify operational risks and coordinate corrective and preventive actions with Systems Engineering and Infrastructure teams.
• Troubleshoot and resolve Tier 2 platform and workflow-runtime issues using logs, telemetry, configuration analysis, and structured testing.
• Manage platform security and access, including SSO, RBAC, security groups, user provisioning, access reviews, and service accounts.
• Coordinate platform changes and releases, including testing, UAT, upgrade validation, CAB/ECAB, production deployment, and post-release validation.
• Support platform adoption and maintain SOPs, runbooks, configuration records, troubleshooting guides, knowledge articles, and support procedures.
• Support other enterprise technology, analytics, automation, and AI platforms, including configuration, testing, APIs/integrations, access management, and operational support.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Information Systems, Engineering, Data Analytics, Business, or a related field, or equivalent experience.
• Minimum 4 years of experience in platform operations, systems administration, product operations, analytics/automation technologies, technology delivery, or a related role.
• Hands-on experience with Alteryx Server and/or KNIME Server/Business Hub, including administration, server/platform configuration, maintenance, upgrades, deployment, scheduling, or production support, is strongly preferred.
• Understanding of Alteryx and/or KNIME workflows, execution, scheduling, connections, credentials, licensing, and enterprise deployment models.
• Experience troubleshooting enterprise platforms using logs, telemetry, configuration analysis, and administration tools.
• Working knowledge of enterprise identity, access, APIs and integration concepts including SSO, RBAC, Entra ID/Azure AD, REST APIs, HTTP, and JSON.
• Experience with enterprise change/release management and tools such as Azure DevOps, Jira, Confluence, ServiceNow, or comparable platforms.
• Strong analytical, troubleshooting, documentation, communication, and stakeholder-management skills; exposure to SQL, Python, PowerShell, Alteryx/KNIME certifications, or cloud technologies is preferred.

Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers – New York, London, San Francisco, Los Angeles, Chicago and Boston.

Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards.

Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients.

Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients.

Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms.

Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion.

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