Associate Product Manager

BimaKavach Insurance Broking Pvt. Ltd.; Bengaluru; Hybrid; INR 900,000 - 1,500,000; Full time

Job summary

BimaKavach Insurance Broking Pvt. Ltd. is seeking an Associate Product Manager with a strong focus on CRM platforms, business operations, and workflow optimization.

You will work with Product, Engineering, Sales, Operations, and Customer Success teams to translate business challenges into product requirements and improve workflows through automation and scalable solutions.

Qualifications

• Prior experience in CRM administration, Product Operations, Business Analysis, Customer Experience, Implementation, or a related role.
• Strong understanding of business processes, workflow management, and process optimization.
• Ability to gather requirements, document workflows, and translate business needs into actionable product specifications.
• Familiarity with Agile/Scrum methodologies and product development lifecycles.
• Exposure to APIs, system integrations, workflow automation, or no-code/low-code platforms.
• Experience with CRM platforms such as Salesforce, HubSpot, Zoho, or similar tools is an advantage.
• Exposure to fintech, insurtech, SaaS, or B2B technology products is preferred.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• A genuine interest in Product Management, technology, and building solutions to solve real business problems.

Responsibilities

• Understand Business Problems: Identify customer pain points, operational bottlenecks, and process gaps, translating them into clear product requirements.
• Drive Product Development: Collaborate with Product and Engineering teams to define requirements, develop solutions, and launch product features.
• Optimize CRM Workflows: Manage and improve CRM configurations, workflows, automation, and integrations to enhance operational efficiency.
• Gather Requirements: Work with cross-functional stakeholders to understand business needs, document requirements, and prioritize product enhancements.
• Improve User Experience: Analyze user feedback and usage patterns to identify opportunities to simplify processes and improve product adoption.
• Support Product Delivery: Assist with feature testing, user acceptance testing (UAT), release coordination, and post-launch improvements.
• Leverage Data and Insights: Track product performance and operational metrics to evaluate outcomes and recommend improvements.
• Enable Process Automation: Identify repetitive manual tasks and explore opportunities to streamline them through technology and automation.

Skills

Analytical skills

Customer focus

Stakeholder management

Communication

Agile/Scrum knowledge

Problem solving

Tools

Salesforce

HubSpot

Zoho CRM

No-code/low-code

API integrations

Job description

BimaKavach is reimagining how Indian businesses access protection, with technology, speed, and simplicity at the core of everything we do.

We proudly serve 6,000+ companies, including LG, The Whole Truth, Godrej Koerber, CleverTap, Wrogn, and SuperYou. We are backed by leading investors such as Waterbridge, Blume, Arali, and Eximius.

Our Mission: To safeguard every Indian business by 2047.

Our Mindset: Bold, fast-moving, and customer-obsessed.

At BimaKavach, we're building the future of SME insurance in India. Join us to solve meaningful business problems, build scalable technology solutions, and make insurance simpler and more accessible for millions of businesses.

Role Overview

We are looking for a highly analytical and customer-focused Associate Product Manager with hands-on experience in CRM platforms, business operations, and workflow optimization.

This role is ideal for professionals from CRM administration, business operations, customer experience, implementation, or business analysis who want to transition into Product Management.

You will work closely with Product, Engineering, Sales, Operations, and Customer Success teams to understand business challenges, translate them into product requirements, and improve workflows through technology, automation, and scalable product solutions.

Key Responsibilities

• Understand Business Problems: Identify customer pain points, operational bottlenecks, and process gaps, translating them into clear product requirements.
• Drive Product Development: Collaborate with Product and Engineering teams to define requirements, develop solutions, and launch product features.
• Optimize CRM Workflows: Manage and improve CRM configurations, workflows, automation, and integrations to enhance operational efficiency.
• Gather Requirements: Work with cross-functional stakeholders to understand business needs, document requirements, and prioritize product enhancements.
• Improve User Experience: Analyze user feedback and usage patterns to identify opportunities to simplify processes and improve product adoption.
• Support Product Delivery: Assist with feature testing, user acceptance testing (UAT), release coordination, and post-launch improvements.
• Leverage Data and Insights: Track product performance and operational metrics to evaluate outcomes and recommend improvements.
• Enable Process Automation: Identify repetitive manual tasks and explore opportunities to streamline them through technology and automation.

Preferred Qualifications

• Prior experience in CRM administration, Product Operations, Business Analysis, Customer Experience, Implementation, or a related role.
• Strong understanding of business processes, workflow management, and process optimization.
• Ability to gather requirements, document workflows, and translate business needs into actionable product specifications.
• Familiarity with Agile/Scrum methodologies and product development lifecycles.
• Exposure to APIs, system integrations, workflow automation, or no-code/low-code platforms.
• Experience with CRM platforms such as Salesforce, HubSpot, Zoho, or similar tools is an advantage.
• Exposure to fintech, insurtech, SaaS, or B2B technology products is preferred.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• A genuine interest in Product Management, technology, and building solutions to solve real business problems.

Why Join BimaKavach?

• Build with Purpose: Work on technology that simplifies insurance for thousands of Indian businesses.
• Take Ownership: Get the opportunity to drive initiatives and see your ideas translate into real product improvements.
• Learn from Leaders: Work closely with experienced professionals and senior leadership.
• Grow Your Career: Build hands-on Product Management experience in a high-growth startup environment.
• Solve Real Problems: Work at the intersection of technology, business operations, and customer experience.
• Make an Impact: Contribute to building scalable products that improve how businesses access and manage insurance.

Required Skills