Associate, Operations

S&P Global, Inc.; Gurugram District; On-site; INR 420,000 - 540,000; Full time

Benefits offered by this job

Health & Wellness

Flexible Downtime

Continuous Learning

Invest in Your Future

Family Friendly Perks

Beyond the Basics

Job summary

S&P Global is seeking a detail-oriented professional to join the Customer Excellence team focused on Third Party Risk Management and KYC services onboarding for global clients.

You will collaborate with product, solutions, and engineering teams to deliver successful onboarding implementations, manage complex client relationships, and ensure adherence to quality and compliance standards.

Qualifications

• 0-1 years relevant experience in Corporate KYC and AML Compliance.
• High level of attention to detail and accuracy.
• Good written, presentation, and verbal communication skills that can be applied across organizational levels.

Responsibilities

• Manage large project implementations with high client service requirements and customization.
• Experience in KYC Onboarding and Remediation (Full Review, Risk Assessment), client outreach, and screening with international clients.
• Knowledge of entity types (NBFI, Corporations, LLC, Trust, Fund, SPV, etc.) and how to extract information from agreements.

Skills

KYC/AML compliance

Attention to detail

Communication skills

Tools

Quantified

Accuity

World-Check

LexisNexis

Job description

About the Role

Grade Level (for internal use): 08

The Team

The S&P Global Customer Excellence group is looking for a highly skilled team player to join our project team focused on Third Party Risk Management. The successful candidate will collaborate with product, solutions, and engineering teams to ensure the successful delivery of customer onboarding implementations for S&P Global's KYC services.

The Impact

Customer Excellence interacts with our customers regularly and serves as a crucial link between our customers and internal stakeholders. They are the face of S&P Global therefore the impression they leave on our customers is crucial. S&P Global is a customer-centric organization and we pride ourselves in the exceptional service this team provides.

What’s in it for you

This role offers incredible growth opportunities where successful candidates will have the opportunity to lead and manage projects to deliver exceptional services to our customers. The successful candidate will have an opportunity to work with large global organizations and other financial institutions.

Responsibilities

• This role involves managing large project implementations, requiring a high degree of client service effort and customization.
• Experience in KYC Onboarding and Remediation (Full Review, Risk Assessment), Outreach to clients, and Screening (Alert disposition on entitles and related parties) with a demonstrated track record supporting international clients.
• Must have detailed understanding of each entity types e.g., NBFI, Corporations, General Partner, Limited Partner, Limited Liability Company (LLC), Trust, Fund, Special Purpose Vehicle, Bank etc.
• Good knowledge of various agreements and how to find relevant information from the agreements – LLC agreement, Private Placement Memorandum, Limited Partnership, etc.
• Ability to work on complex entity structures globally.
• Must have knowledge and experience to extract relevant information from the public domain.
• Must have exposure to various KYC/Screening tools such as Quantified, Accuity, World Check, Lexis Nexis, etc.
• Review and disposition of Alerts generated through the screening of the clients and other relationships.
• Good analytical and problem-solving skills.
• Manage priority items and ensure timely escalations of key risks/issues to management.
• Identify and execute process improvements, provide guidance, and support key process and technology initiatives to the business.
• Ensure that Quality and Productivity standards are adhered to.
• Liaise with internal departments to ensure work gets completed in time.
• Get trained on the any regulatory and compliance requirement, other process changes in KYC/Screening.
• Keep informed of any changes to processes and procedures, policy change and ensure open verbal dialogue with colleagues across locations.
• Maintain compliance with confidentiality in handling client sensitive information.
• Strong Knowledge of MS Office applications, especially Excel.
• Must have excellent communication skills.
• Must be willing to work flexible shift (both UK and US).
• Able to become part of Quality Assurance team within 6 months of joining.

What We’re Looking For

• 0-1 years relevant experience in Corporate KYC and AML Compliance.
• High level of attention to detail and accuracy.
• Good written, presentation, and verbal communication skills that can applied across organizational levels.
• Good commercial awareness and governance.

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence.

Our Mission

Advancing Essential Intelligence.

Our People

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

Our Values

Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
• For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:[e-mail] your request will be forwarded to the appropriate person.

US Candidates Only: Know Your Rights

Workplace discrimination is illegal.