Associate, Loan Operations (US Shift)

S&P Global; Gurugram District; On-site; INR 450,000 - 750,000; Full time

Benefits offered by this job

Health care

Flexible downtime

Continuous learning

Retirement planning

Family perks

Retail discounts

Job summary

S&P Global Market Intelligence in India is seeking an associate for the Loan Operations team to support onboarding, data research, and trade processing for syndicated loans and related SAAS tools. You will interact with clients of varying seniority and gain exposure to the finance and loan markets while contributing to data integrity and system functionality.

You will work with internal partners to resolve issues, while learning about SAAS technology and the syndicated loan industry, in a

Qualifications

• Fluent English in speaking, reading and writing.
• Strong client management and communication skills.
• Ability to organize and prioritize in a fast-paced environment.
• Willingness to learn finance, syndicated loans, and SAAS tech.

Responsibilities

• Assist onboarding and data research for loan operations.
• Support primary and secondary trades and documentation review.
• Ensure data integrity and timely responses to client requests.
• Collaborate with cross-functional teams to resolve issues.

Skills

Positive attitude

Fluent English

Active listening

Relationship management

Project management

Customer service

Education

Bachelor’s degree in Finance/Economics or related field

Tools

MS Office

Job description

About the Role:

Grade Level (for internal use):

07

The associate will be part of a dynamic team, responsible forall onboarding, dataresearch, and processing functionson the LoanOperationsTeam which primarily supportsClearParusersand their system functionality needs.

In this position, you will gain exposure to an exciting financial market and interact daily with our clients of varying levels of seniority.This is an exciting opportunity to learn about finance, banking, syndicated loan market, andSoftware as a Services (SAAS)technology.

• As an Associate, you are expected to support our clients and the business withoperationalduties and alltrade supportfunctions to ensure sufficient trade and syndicated facility data integrity. These include but are not limited toguiding clients thru our interface, creation of Primary and Secondary trades, managing closing of trades,accuratereviewingof the documentation,timelyexecution of requests from clients and daily review and action of control and exception reports.

• Strict adherenceto processing deadlines, quality-controlled operational processes, andLSTA standards for processing and closure of primary and secondary par loan transactions and/or trades.

• You willbe responsible forpro-activelyidentifyinginternal and external tradeandsystem related issues effectively. This will also require the ability to work seamlessly with internal partnersand management on resolutionplans and/oradditionalescalations.

• Your ability to capture and channel user feedbackthrough proper communication and listening skills is imperative. You willbe requiredtopartnerwithleaders, peers, product associates, sales, and relationship managers on required projects toservice our clients andfacilitatethe continuous improvement of our products and services.

• You should be willing and able to cross train with neighboring divisions of the firm to provide an agile workforce capable of handling issues and engaging with joint clients.
• Working hours: 6:00 PM IST - 3 :00 AM IST

WhatWe’reLooking For:

• Positive, proactive attitude and ability to work well in team environment
• Fluent English speaking, reading, and writing abilities
• Exceptional skills in listening to clients, articulatingideasand complex information in a clear and concise manner
• Proven record ofmaintainingstrong relationships with senior members of client organizations, addressing their needs, andmaintaininga high levelof client satisfaction
• Goal and action orientated, with ability to organize, multi-task and prioritize in a fast-paced environment
• Ability to manage projects independently whenrequired
• Customer service experience from any field is a plus!

Basic Qualifications

• Must be able to handle stressful customer situations with patience and poise
• Ability to organize and prioritize complex issues and projects to completion
• Able todemonstrateknowledge and experience in working with internet-based applications
• Ability to think laterally, provide proper issue analyses,and questioncurrentprocesses
• Eager to learn with strong analytical and problem-solving abilities
• Proficient PC skills, especially in Microsoft Word and Excel
• Strong process improvement skills

Preferred Qualifications

• Bachelor’s degree (Finance, Economics, or related field preferred)
• Workexperience within the financial and/or syndicated loan industry
• Fresh graduates with strong interest in client managementor operationscan be considered
• Strong MS office (Word, Excel, PowerPoint) skills

Company overview:

At S&P Global Market Intelligence, we know that not all information is important—some of it is vital. Accurate, deep, and insightful. We integrate financial and industry data, research and news into tools that help track performance, generate alpha,identifyinvestment ideas, understand competitive and industry dynamics, perform valuation, and assess credit risk. Investment professionals, government agencies,corporationsand universities globally can gain the intelligence essential to making business and financial decisions with conviction.

S&P Global Market Intelligence is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies, and governments to make decisions with confidence. For more information, visit www.spglobal.com/marketintelligence.

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, andmake decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence.

What’s In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

We’re more than 35,000 strong worldwide—so we’re able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

Throughout our history, the world’s leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you cantake care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to [e-mail] and your request will be forwarded to the appropriate person.

US Candidates Only: Know Your Rights: Workplace discrimination is illegal

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