Associate Manager - Talent Development and Learning Delivery

Accenture India Private Limited; Bengaluru; On-site; INR 1,200,000 - 1,900,000; Full time

Job summary

Accenture India Private Limited is seeking a Business Interlock Associate Manager to understand the client operating environment, business strategy, and learning approaches, aligning them with organizational goals.

You will design and implement capability strategies, oversee training initiatives, assess skill gaps, collaborate with SMEs and sponsors, and drive outcomes across programs and teams.

Responsibilities

• Leverage appropriate tools and templates to capture business requirements, skill and performance gaps, and audience needs.
• Work with the client to identify business sponsors, champions, content managers, and SME resources to partner on training strategy initiatives.
• Conduct skill assessments to identify current skill gaps and areas of expertise.
• Design learning needs analysis approaches (interviews, workshops) and document findings, objectives, and viable solutions.
• Analyze and refine performance requirements and learning priorities identified during analysis.
• Develop training plans tailored to groups and roles within the client organization.
• Architect learning solutions given business requirements, client context, and budget, focusing on innovative solutions.
• Apply best practices and leverage Accenture Learning Delivery and related groups, plus external solutions as needed.
• Design and manage measurement strategies for each client training solution and align with target goals.
• Collaborate with clients to design learning strategies moving organizations toward new ways of learning (70-20-10, social learning, gamification).
• Proactively understand client business drivers, needs, and priorities.
• Develop Annual Plan to align programs with client priorities and guidelines.
• Manage the Annual Plan throughout the year and adjust for new priorities and progress.

Job description

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

• Responsible for understanding the clients operating environment and business strategy, organization structure, and learning and collaboration approach.
• The Business Interlock Associate Manager uses this knowledge to work with the client to design and implement solutions related to the the clients capability strategy. This involves taking ownership for a sizeable area within the capability strategy.
• Experience in one or more capability enablement disciplines (e.g., learning, training, collaboration, talent management)
• Experience with skills knowledge of the various learning and training interventions and disciplines
• Experience in project management or operations management
• Basic understanding of the types of learning solutions available and when they are best used
• Business acumen and appreciation of strategic intent
• Collaborative work style; willing to coach and to be coached by others
• Able to work independently across a broad range of activities
• Ability to network and build positive relationships with others, including clients teams, Business Interlock peers, SMEs and sponso

What are we looking for?

• Client supervisor and client team
• Client Stakeholders, SMEs, Business Sponsors
• Business Interlock supervisor and peers
• Accenture Capability Groups (.e.g Accenture Learning, Leadership &Talent Development, CDC, Marketing, Learning Delivery, ALKMS, Certification, HR Business Partners)
• Supervisory responsibilities will vary by client assignment

Roles and Responsibilities

• Leverage appropriate tools and templates to capture business requirements, skill and performance gaps, and unique audience needs.
• Work with the client to identify business sponsors, champions, content managers, and other SME resources to partner with on training strategy initiatives.
• Conduct skill assessments to identify current skill gaps and areas of expertise.
• Design learning needs analysis approach (interviews, workshop, etc.) for a target audience. Document findings, learning objectives, and viable learning solutions in a Preliminary Learning Brief (PLB) or Project Definition & Planning (PDP) template
• Analyze and refine the performance requirements and learning priorities identified during the learning needs analysis phase.
• Develop training plans tailored to individual groups and roles within the clients organization.
• Architect the learning solution given the business requirements, client context, and budget limitations, with a focus on innovative and industry leading solutions.
• Apply best practices, leverage other capability groups within Accenture (i.e., Accenture Learning Delivery, Accenture Knowledge Management Services, Content Development, etc.), and utilize external solutions, as appropriate.
• Design and manage the measurement strategies for each client training solution. Partner with business sponsors and champions to ensure progress against and in alignment with target goals.
• Work with clients to design learning strategies that move organization to new ways of learning (e.g 70 20 10, learning anywhere, social learning, gamification).
• Proactively understand the clients business drivers, needs, and priorities.
• Develop the Annual Plan to align potential programs (e.g., Training, Talent, Social Learning) to the clients priorities and guidelines.
• Manage the Annual Plan throughout the year. Adjust accordingly based on new priorities and progress.