Associate Manager - Service Delivery

Microland; Bengaluru; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Microland is seeking a Service Delivery Manager based in Bengaluru to oversee end-to-end service delivery processes and drive quality outcomes.

You will collaborate with cross-functional teams, analyze performance metrics, and lead a team to meet service delivery goals while ensuring compliance with company policies.

Strong leadership, data-driven decision making, and the ability to optimize operations in a fast-paced environment are essential for success.

Responsibilities

• Manage and oversee the service delivery process to ensure high-quality results.
• Develop and implement strategies to improve service delivery efficiency and effectiveness.
• Collaborate with cross-functional teams to identify and resolve issues.
• Analyze data and metrics to measure service delivery performance and make recommendations for improvement.
• Lead and motivate a team of professionals to achieve service delivery goals.
• Ensure compliance with company policies and procedures.

Job description

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

• Manage and oversee the service delivery process to ensure high-quality results.
• Develop and implement strategies to improve service delivery efficiency and effectiveness.
• Collaborate with cross-functional teams to identify and resolve issues.
• Analyze data and metrics to measure service delivery performance and make recommendations for improvement.
• Lead and motivate a team of professionals to achieve service delivery goals.
• Ensure compliance with company policies and procedures.