Associate - Licensing

Tesco Business Solutions; Bengaluru; On-site; INR 400,000 - 600,000; Full time

Benefits offered by this job

Guaranteed salary as per contract

Performance bonus based on performance

30 days of leave and 10 national holidays

Statutory retirement benefits and voluntary programs

Medical insurance covering dependents

Mental health support

Financial literacy coaching

Structured savings plan leading to company shares

Green campus with physical activities available

Job summary

A leading retail firm seeks a candidate to maintain the Licensing Database in Bengaluru, India. Responsibilities include ensuring the accuracy of licenses, supporting store applications, managing license renewals, and liaising with local authorities. The ideal candidate should have a strong attention to detail, excellent customer service, and administration skills. Benefits include up to 30 days of leave, medical insurance, and performance bonuses, creating a comprehensive work environment.

Qualifications

• Experience of tracking and managing multiple sources of information.
• Experience of supporting and engaging with multiple stakeholders.
• Experience of delivering great customer service and maintaining partnerships.
• Experience of responding to competing demands and prioritising tasks.
• Experience of managing external stakeholders/local authorities.

Responsibilities

• Maintain the Licensing Database and ensure information accuracy.
• Support new store application processes with relevant administration.
• Process requests for colleagues to sit exams.
• Raise criminal record checks and monitor colleague's licensing.
• Manage applications for licenses and communicate with local authorities.

Skills

High level of competency on Microsoft Outlook, Excel, and PowerPoint

Strong accuracy and attention to detail

Excellent administrative skills

Expert communication and customer service skills

Strong planning and organising

Job description

About the role

Maintain the Licensing Database to ensure information is accurate and update it as new licences are granted. Support the new store application process by completing all relevant administration such as tobacco track and trace and EC Feed Hygiene. Register candidates on the examining body system and process requests for colleagues to sit exams. Raise criminal record (DBS) checks through our third‑party provider and keep colleagues updated on the progress. Monitor when Scotland colleagues licences are due for their refresher or renewal and communicate with them to ensure training is completed. Process DPS Consent Forms and lodge these applications through the Government portal or council’s own website. Complete the renewal forms for Petroleum Storage Certificates and liaise with local authorities on what additional evidence they may require. Manage the process of annual vapour recovery/subsistence fees and update invoice information when received. Manage the process of alcohol licence annual fees and update invoice information when received. Raise payments for invoices (and other statutory payments) and work with Finance to ensure these are processed correctly. Monitor the Licensing Team and Petroleum Admin inbox and respond to any emails within 2–3 working days. Complete the application forms for Firework licence renewals and lodge these with all supporting evidence. Submit applications for licences such as Temporary Event Notices, Fish Counters and Hazardous Waste. Liaise with the Business Support Fuel team to resolve any local authority queries that arise during the licence renewal process. Support the wider Licensing Team with delivering the full remit of licensing activity to ensure the business remains compliant.

You will be responsible for

• High level of competency on Microsoft Outlook, Excel, and PowerPoint
• Strong accuracy and attention to detail
• Excellent administrative skills
• Expert communication and customer service skills
• Strong planning and organising

You will need

• Experience of tracking and managing multiple sources of information
• Experience of supporting and engaging with multiple stakeholders
• Experience of delivering great customer service and maintaining partnerships
• Experience of having to respond to competing demands and ability to prioritise
• Experience of managing external stakeholders / local authorities

Benefits

• Salary – guaranteed pay as per your contract of employment
• Performance Bonus – opportunity to earn additional compensation bonus based on performance, paid annually
• Leave & Time‑off – entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays
• Making Retirement Tension‑Free – statutory retirement benefits and voluntary programmes such as NPS and VPF
• Health is Wealth – medical insurance covering dependents (including parents or in‑laws)
• Mental Wellbeing – mental health support through self‑help tools, community groups, ally networks, face‑to‑face counselling, and more for both colleagues and dependents
• Financial Wellbeing – financial literacy partner offering one‑to‑one coaching, salary advances on earned wages upon request
• Save As You Earn (SAYE) – structured 3‑year savings plan allowing transition to Tesco shareholders
• Physical Wellbeing – green campus with cricket pitch, football field, badminton and volleyball courts, indoor games, encouraging a healthier lifestyle

Equal Opportunity Statement

We are dedicated to offering equal opportunities for all candidates and welcome applicants, including those with disabilities, to apply. Our recruitment process is fully accessible and we provide reasonable adjustments during interviews to ensure everyone has a fair chance to succeed.