Associate III - Asset servicing (Senior analyst)

UST; Chennai District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

UST in Chennai, India is looking for an Asset Servicing Senior Analyst to manage cash operations and transactions effectively. The role involves ensuring deadlines are met, managing client queries, and improving processes through collaboration.

The ideal candidate will have a strong background in Aladdin and Excel, attention to detail, and a commitment to enhancing service quality. Join UST for an exciting opportunity in a fast-paced operations environment.

Qualifications

• Previous experience on Aladdin.
• Excellent attention to detail.
• Proficient in Excel.

Responsibilities

• Ensure transactions are processed within deadlines.
• Prioritise workload effectively and escalate issues as needed.
• Assist with the resolution of queries and reconciliation breaks.
• Take ownership of tasks and deliver on time.
• Manage client queries with a focus on communication quality.
• Utilise procedures to minimise risks.
• Suggest ideas to improve service quality.
• Collaborate to build a supportive working environment.

Skills

business process outsourcing

Aladdin

asset servicing

fixed income

MS Excel

SWIFT messaging

Job description

Overview

The Transaction Services team will be a multi-skilled team. The work encompasses cash operations, asset servicing, trade operations, and derivatives. We are looking for someone who likes working as part of a team and is comfortable with a fast-paced operations environment. A strong interest in learning and harnessing technology will help you in your role within the organisation.

Role Description

Asset servicing Senior analyst

Key Responsibilities

• Ensure the transactions and events you are assigned and responsible for are processed within deadlines, following up and escalating as appropriate.
• Prioritise your own workload effectively, understand when to flag or escalating to more senior members of the team.
• Assist with the resolution of any queries, stock & cash reconciliation breaks assigned to you. Escalate unresolved queries or breaks based on agreed criteria such as age, value, client profile.
• Take ownership of any ad‑hoc tasks and project work assigned to you and deliver within agreed timelines.
• Manage client and stakeholder queries pro‑actively, with particular focus on quality and timeliness of communication.
• Utilise department controls and procedures honestly and effectively, taking steps to call out and minimise any risks.
• Suggest, explore and help implement ideas to save time and cost, reduce risk and improve service quality.
• Collaborate with others to help build a positive and supportive working environment.
• Establish a close working relationship with other operational areas, the Portfolio Implementers, Dealers and all external parties, liaising on matters relating to day‑to‑day operations.

Skills And Behaviours Required

• Commitment to continually building knowledge of processes across the Transaction Services life cycle.
• The role holder is expected to play an active part in improving day‑to‑day procedures and how the work is to be tackled.
• Responsible for planning own workload typically against a backdrop of changing priorities and/or external events for a day ahead.
• Required to make routine judgments in situations that are understood and uncontentious. Expected to seek assistance for anything complex or out of the ordinary.
• Prioritise the workload and work effectively towards deadlines.
• An expert in your field and a strong mentor to the team’s junior analysts.
• Responsible for ensuring that issues identified are fully disclosed on a timely basis. Disclosure must be comprehensive and be on the same day any issue is discovered.

The Knowledge, Experience and Qualifications You Need

• Previous experience on Aladdin
• Excellent attention to detail
• Proficient in Excel

The Knowledge, Experience and Qualifications That Will Help

• Good working knowledge of Derivatives (including Collateral Management)
• Previous experience in Trade operations – across all asset classes i.e. equity, FI (including ABS/MBS), FX, MMkts, UTs, Repo & TDs.
• Previous experience in Cash operations – specifically payments experience.
• Good operational knowledge of SWIFT messaging standards.
• Good understanding of the end‑to‑end Corporate Action processes for Mandatory and Voluntary events, income processing.
• Appreciation of operational risks within the transaction and asset lifecycle.

Skills

business process outsourcing,aladdin,asset servicing,fixed income,ms excel,swift messaging