Role Description
Role Summary
The Reconciliation Analyst acts as a subject matter expert responsible for ensuring the accuracy and integrity of custody, cash, and trade data across internal systems. The role requires strong ownership of portfolios, independent handling of complex issues, close collaboration with internal and external stakeholders, and strict adherence to SLAs and control standards. The position plays a critical role in mitigating operational risk and driving continuous process improvements.
Key Roles And Responsibilities
Core Responsibilities
- Take full ownership of assigned portfolios and manage end-to-end reconciliation activities.
- Maintain, validate, and reconcile internal transaction records including income, fees, and other activities.
- Monitor outstanding items, aged breaks, and high-value discrepancies; proactively escape risk items.
- Handle escalations efficiently and immediately escape high-risk issues to Team Leads/Managers.
- Coordinate with custodians, counterparties, and administrators to resolve breaks and ensure compliance.
- Ensure adherence to SLAs, operational controls, and risk management standards.
Leadership & Team Support
- Act as the first point of escalation for Analysts and Junior Analysts for BAU activities.
- Guide and support team members on aged items, high-value breaks, and complex queries.
- Conduct initial quality checks on team output to reduce errors and rework.
- Support training initiatives and actively participate in cross-training across processes.
- Share knowledge, process updates, and best practices within the team.
Process & Control
- Review, update, and enhance SOPs, procedures, and documentation.
- Suggest and implement process improvement initiatives to enhance accuracy and efficiency.
- Monitor shared mailboxes for urgent items such as overdrafts and debit interest queries and take immediate action.
- Ensure completion of all mandatory trainings within defined timelines.
- Act with integrity, transparency, and professionalism in all responsibilities.
Must-Have Skills & Competencies
Technical / Functional
- Strong experience inreconciliations (custody, cash, and/or trade)
- Solid understanding ofinvestment operations, transactions, income, and fees
- Proven ability toanalyze breaks, investigate discrepancies, and resolve complex issues
- Experience working withcustodians, counterparties, and fund administrators
- Strong knowledge ofoperational risk, controls, and SLAs
Behavioral / Professional
- High level ofownership, accountability, and attention to detail
- Ability to work independently undertight deadlines
- Strongescalation judgmentand risk awareness
- Clear and professionalwritten and verbal communication
- Integrity, transparency, and commitment to quality
Good-to-Have Skills
- Prior experience as asubject matter expert (SME)or senior team member
- Exposure toprocess improvement / automation initiatives
- Experience intraining, mentoring, or reviewing junior team members’ work
- Knowledge ofSOP documentation, audit support, or control testing
- Experience handlingmailbox management, OD, and debit interest queries
- Familiarity withmultiple reconciliation systems or asset classes
Skills
Issue Analysis, English Communication, Attention to Detail