Associate III - Asset servicing

UST; Chennai District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

UST is seeking a team member for the Transaction Services team in Chennai, Tamil Nadu. The role involves ensuring timely transaction processing, managing client queries, and improving operational procedures.

The ideal candidate has strong experience with Aladdin, excellent attention to detail, and proficiency in Excel. Familiarity with derivatives and trade operations is preferred.

Qualifications

• Previous experience on Aladdin.
• Excellent attention to detail.
• Proficient on Excel.

Responsibilities

• Ensure transaction processing within deadlines.
• Prioritise workload effectively.
• Assist in resolving queries and reconciliation breaks.
• Take ownership of projects and tasks.
• Manage client and stakeholder queries proactively.
• Utilise department controls effectively.

Skills

Business process outsourcing

Aladdin

Asset servicing

Fixed income

MS Excel

SWIFT messaging

Job description

Overview

The Transaction Services team will be a multi‑skilled team. The work encompasses cash operations, asset servicing, trade operations, and derivatives. We are looking for someone who likes working as part of a team and is comfortable with a fast‑paced operations environment. A strong interest in learning and harnessing technology will help you with your role in the organisation.

Key Responsibilities

• Ensure the transactions and events you are assigned and responsible for are processed within deadlines, following up and escalating as appropriate.
• Prioritise your own workload effectively, understanding when to flag or escal­ate to more senior members of the team.
• Assist with the resolution of any queries, stock & cash reconciliation breaks assigned to you. Escalate unresolved queries or breaks based on agreed criteria (i.e., age, value, client profile).
• Take ownership of any ad‑hoc tasks and project work assigned to you and deliver within agreed timelines.
• Manage client and stakeholder queries pro‑actively, with particular focus on quality and timeliness of communication.
• Utilise department controls and procedures honestly and effectively, taking steps to call out and minimise any risks.
• Suggest, explore and help to implement ideas to save time and cost, reduce risk and improve service quality.
• Collaborate with others to help build a positive and supportive working environment.
• Establish a close working relationship with other operational areas, the Portfolio Implementers, Dealers and all external parties, liaising on matters relating to day‑to‑day operations.

Skills and Behaviours Required

• Commitment to continually building knowledge of processes across the Transaction Services life‑cycle.
• The role holder is expected to play an active part in improving day‑to‑day procedures and how the work is to be tackled.
• Responsible for planning own workload typically against a backdrop of changing priorities and/or external events for a day ahead.
• Is required to make routine judgments in situations that are understood and uncontentious. Expected to seek assistance for anything complex or out of the ordinary.
• Prioritising the workload and working effectively toward deadlines.
• An expert in your field and a strong mentor to the team's Junior Analysts.
• Responsible for ensuring that issues identified are fully disclosed on a timely basis. Disclosure must be comprehensive and be on the same day any issue is discovered.

Knowledge, Experience and Qualifications

• Previous experience on Aladdin.
• Excellent attention to detail.
• Proficient on Excel.

Preferred Qualifications

• Good working knowledge of Derivatives (including Collateral Management).
• Previous experience in Trade operations across all asset classes (equity, FI, including ABS/MBS, FX, MMkts, UTs, Repo & TDs).
• Previous experience in Cash operations – specifically payments experience.
• Good operational knowledge of SWIFT messaging standards.
• Good understanding of the end‑to‑end Corporate Action processes for Mandatory and Voluntary events, and income processing.
• Appreciation of operational risks within the transaction / asset life‑cycle.

Skills

• Business process outsourcing
• Aladdin
• Asset servicing
• Fixed income
• MS Excel
• SWIFT messaging