Associate, Global Client Solutions (US Market)

Nextyn; Mumbai; Hybrid; INR 600,000 - 840,000; Full time

Job summary

Nextyn is seeking dynamic professionals to join its Expert Network team for the US shift from Mumbai in a hybrid setup.

As a key liaison between researchers, clients, and industry experts, you will identify experts, manage communications, support projects, and help grow revenue while ensuring timely delivery of insights. This role blends research, relationship-building, and strategic impact in a fast-paced, global environment.

Qualifications

• Bachelor’s or Master’s degree in Business, Economics, or related fields.
• Excellent written and verbal communication skills.
• Strong analytical and research capabilities.
• Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word).

Responsibilities

• Expert Identification & Engagement: identify and engage with industry professionals aligned with client requests.
• Client Relationship Management: manage client communication during the US shift and build trust-based relationships.
• Expert Support: provide prompt assistance to experts and ensure smooth collaboration.
• Revenue Growth: source high-quality experts and identify upsell opportunities.
• Project Coordination: coordinate with consultants and analysts for timely delivery.
• Research & Analysis: conduct quantitative and qualitative research to deliver insights.

Skills

Verbal communication

Written communication

Analytical thinking

Research skills

Education

Bachelor’s or Master’s in Business/Economics

Tools

Microsoft Office Suite

Job description

At Nextyn, we’re looking for dynamic and driven individuals to join our Expert Network team for the US shift. In this high-impact role, you will serve as a crucial link between researchers, global clients, and industry experts — enabling smarter, faster, and more informed decision-making. If you're passionate about connecting with people, conducting insightful research, and contributing to strategic outcomes, this is the perfect opportunity to accelerate your career.

Job Responsibilities

As a key member of the Expert Network team, you will be responsible for:

Expert Identification & Engagement

• Independently identify and engage with industry professionals and subject-matter experts aligned with client requests.
• Assess expert relevance and ensure strong project fit.

Client Relationship Management

• Manage client communication during the US shift.
• Build trust-based relationships and understand core project needs.

Expert Support

• Provide prompt assistance to experts, addressing queries and ensuring smooth collaboration.

Revenue Growth

• Drive revenue by sourcing high-quality experts and growing opportunities within your assigned accounts.
• Identify potential upselling and cross-selling avenues.

Project Coordination

• Collaborate with consultants and analysts to ensure seamless project delivery.
• Maintain clear and timely communication between clients, experts, and internal teams.

Research & Analysis

• Conduct quantitative and qualitative research based on client requirements.
• Deliver sharp insights on industries, markets, and trending topics.

Preferred Qualifications

We’re seeking candidates who meet the following criteria:

Education:

Bachelor’s or Master’s degree in Business, Economics, or related fields.

Skills:

• Exceptional verbal and written communication skills.
• Strong analytical and research capabilities.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
• Ability to thrive in a fast-paced, competitive, and client-centric environment.

Location:

• Mumbai-based candidates who can work in a hybrid model (1 day from office and 4 days remotely).
• Must be comfortable working the US Shift (6:30 PM – 3:30 AM IST).
• Immediate joiners preferred.

Why Join Nextyn?

Impactful Work:

Be part of a team that drives decision-making for global enterprises across industries.

Global Exposure:

Engage with international clients and experts, gaining deep insights into global markets.

• Structured mentorship and learning opportunities.
• Clear career progression and internal mobility pathways.
• Regular upskilling and training sessions.

Flexible Work Setup:

Enjoy the convenience of work from home while being part of an energetic and collaborative team.

• Additional employee wellbeing initiatives

Join a young, ambitious, and fast-growing team that values innovation, inclusivity, and continuous learning.