Associate FRM Operations

NPCI International; Mumbai; On-site; INR 900,000 - 1,500,000; Full time

Job summary

National Payments Corporation of India (NPCI) in Mumbai is seeking a Fraud Analytics Specialist to monitor digital payment fraud risks and derive actionable insights from large datasets. You will develop dashboards, validate rules, and collaborate with banks, operations, product, and analytics teams to strengthen fraud detection capabilities.

The ideal candidate has strong analytical skills, experience with SQL or Python, and familiarity with Power BI or Tableau.

Qualifications

• Understanding of digital payment products such as UPI, IMPS, AePS, and cards.
• Knowledge of fraud trends and fraud risk management.
• Ability to work with large datasets and validate data.
• Familiarity with fraud monitoring, reporting, and investigations.
• Proficient in SQL and/or Python; experience with data visualization tools.

Responsibilities

• Prepare and maintain fraud dashboards and monthly reports.
• Analyze datasets related to fraud incidents and modus operandi.
• Create visualizations to present fraud findings to stakeholders.
• Validate fraud rules, run tests, and monitor performance.
• Coordinate with Banks, Operations, Product, and Analytics for data needs.
• Ensure adherence to SOPs and timelines.
• Assist in data governance and quality improvements.
• Liaise with external stakeholders regarding fraud incidents.

Skills

Fraud risk knowledge

SQL

Python

Data visualization

AI platforms exposure

Communication skills

Payment products knowledge

Tools

Power BI

Tableau

Job description

National Payments Corporation of India (NPCI) | Full Time

The National Payments Corporation of India (NPCI) is a pivotal institution in India's digital payments ecosystem, established by the Reserve Bank of India (RBI) and the Indian Banks' Association (IBA). It operates under the Payment and Settlement Systems Act, 2007, and is incorporated as a "Not for profit" company under Section 25 of the Companies Act 1956 (now Section 8 of the Companies Act 2013). NPCI is dedicated to building world-class digital payment infrastructure through innovative and efficient retail payment platforms. As an Equal Opportunity Employer, NPCI is committed to fostering an inclusive workplace culture, with zero tolerance for discrimination based on race, ethnicity, disability, gender identity, or sexual orientation, including support for the LGBTQ+ community.

Our Culture

TheNPCIWAY –OurGuidingPrinciples

At NPCI, we foster a culture of Inclusion, Innovation, and a High- Performance Workplace .

The NPCIWAY isnotjustaframework - it'sasharedcommitmentbyevery individual to align with our evolving business needs, dynamic market conditions, and workforce expectations.

FiveTenetsoftheNPCIWAY

• ForwardThinkingMind-Set
• CustomerFirst
• LeadWith Purpose
• PassiontoDeliver
• AllSucceedTogether

Employee Perks and Benefits

Insurance&Wellness:

• ComprehensiveCoverage :Medical,accidental,andlifeinsurance.
• Employee Assistance Program : Onsite medical center, financial/legal counselling, mental wellness.
• AnnualWellnessBouquet :Holisticwellbeingsupport

Family &Childcare:

• ParentalLeave :Inclusivematernityandpaternityleave.
• Nanny at home Support: Assistance for Working Parents

Mobility&Lifestyle:

• MobilityBenefits :Relocation,transfers,andtravelsupport.
• HomeLoanInterestSupport :Upto50%reimbursement*
• MobileReimbursement :Newhandsetevery2years.
• CarLease,SalaryAdvance,SubsidizedMeals.
• Reward&RecognitionProgram.
• TechnologyInnovation: PatentsandIPRightspolicy.

RetirementPlanning:

• ProvidentFund(PF) and Gratuity Contributions .

Why Join Us

At NPCI, you'll be part of a purpose-driven organization shaping the future of digital payments in India and beyond. NPCI offers a unique opportunity to work on cutting-edge projects that directly impact millions. We foster a culture of innovation, inclusion, and high performance, where every individual is empowered to lead with purpose and deliver with passion. With a strong focus on employee wellbeing, continuous learning, and collaborative success, NPCI is more than just a workplace - it's a platform to grow, contribute, and make a meaningful difference.

• Prepare and maintain daily, weekly, and monthly fraud monitoring dashboards and reports.
• Support assessment of financial and non-financial datasets related to fraud incidents and reported modus operandi.
• Create visualizations and analytical reports to present fraud findings to internal stakeholders.
• Assist in fraud rule validation, testing, and performance monitoring.
• Coordinate with business, operations, product, and analytics teams for data requirements and reporting needs.
• Managing first level communications with Banks and other external stakeholders
• Ensure 100% adherence to internal processes and SOPs and complete the activity within specified timelines

Requirements

• Understanding of digital payment products such as UPI, IMPS, AePS, Cards, and related fraud risks.
• Knowledge of digital payment fraud trends and fraud risk management practices.
• Ability to work with large datasets and perform data validation and analysis.
• Knowledge of fraud monitoring, reporting, and investigation processes.
• Good analytical and problem-solving skills.
• Good verbal and written communication skills
• Basic understanding and know-how of AI platforms and GPTs.
• Working knowledge of SQL and/or Python and data visualisation tools (Power BI, Tableau) is preferred