Associate Director - Relationship Manager - SME

Recur Club; Mumbai; On-site; INR 2,000,000 - 3,500,000; Full time

Job summary

Recur Club in Mumbai is seeking a Senior Business Development professional with 7-10 years in Bank/NBFC to lead client acquisition and manage large SME portfolios.

You will understand client financing needs, present our platform solutions, and work with internal teams to enhance features and user experience.

The role demands strategic thinking, leadership, and the ability to build enduring relationships with founders and senior executives.

Qualifications

• Must have 7+ years in a Bank/NBFC handling end-to-end debt products such as Working Capital, CC/OD, Term Loan.
• Strong MBA/Graduation with finance-focused education.
• Proven track record in client acquisition and relationship management, preferably in fintech.

Responsibilities

• Identify and engage with potential clients to expand the Recur Club client portfolio.
• Understand financing needs of each client and communicate how our platform addresses these requirements.
• Manage and nurture client relationships, ensuring high levels of client satisfaction and retention.
• Strategically deploy funds to existing clients based on their growth and working capital demands.
• Collaborate with internal teams to continuously improve the platform's features and user experience.
• Stay updated on market trends and competitor activities to identify potential business development opportunities.
• Provide regular feedback and insights to the leadership team to improve processes and enhance customer experiences.

Skills

Client acquisition

Relationship management

Business development

Team leadership

CRM systems

MS Office

Education

Graduation

MBA

Tools

CRM software

MS Office

MS Excel

Job description

Job Description / Responsibilities

Requirements:

• Identify and engage with potential clients to expand the Recur Club client portfolio.
• Understand the specific financing needs of each client and effectively communicate how our platform can address these requirements (Build a mindset of being a Co-founder to Founders we are servicing and engaging with)
• Manage and nurture client relationships, ensuring high levels of client satisfaction and retention.
• Strategically deploy funds to existing clients based on their growth and working capital demands.
• Collaborate with the internal teams to continuously improve the platform's features and user experience.
• Stay updated on market trends and competitor activities to identify potential business development opportunities.
• Provide regular feedback and insights to the leadership team to improve processes and enhance customer experiences.

Who are we looking for:

• Relevant Experience from 7-10 Yrs in Bank/NBFC catering to mid to large SME clients.
• Education in Business Administration, Finance, or a related field
• Proven experience in client acquisition, relationship management, or business development, preferably in the fintech industry.
• Proven experience of building & leading a team
• Strong understanding of financial products and services with the ability to articulate complex financial concepts to clients.
• Exceptional communication and interpersonal skills, with a focus on building and maintaining strong client relationships.
• Ability to work in a fast-paced, dynamic environment and adapt to evolving business needs.
• A self-driven, proactive attitude with a passion for delivering exceptional client experiences.
• Familiarity with CRM systems and proficiency in Microsoft Office Suite.

Desired profile of the candidate

Should have minimum 7 years of experience in a Bank/NBFC as a relationship manager where they are managing end to end debt deal and have catered to work products like Working Capital, CC/OD, Term Loan, PID,SID etc.

Qualification * - Graduation/MBA (Good Pedigree)

Location of Candidate - Mumbai (Or nearby areas).