Associate Director of Sales (Rooms - Proactive)

Radisson Hotel Group; Dadri; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Radisson Hotel Group is looking for an Associate Director of Sales in Dadri, Uttar Pradesh to enhance the sales initiatives of the hotel, ensuring revenue maximization. This role involves managing the sales team, improving guest satisfaction, and overseeing the departmental budget while adhering to best practices.

The ideal candidate should possess proven sales experience, excellent managerial skills, a commitment to quality guest service, and strong problem-solving abilities.

Qualifications

• Proven experience in sales with excellent problem-solving capabilities.
• Excellent managerial skills with a hands-on approach.
• Commitment to exceptional guest service and passion for hospitality.

Responsibilities

• Supports the smooth running of the sales department and maximises total revenue.
• Improves guest satisfaction and comfort with timely responses.
• Manages the sales team and fosters a culture of growth.

Skills

Sales experience

Problem-solving skills

Managerial skills

Guest service

Creative solutions

Communication skills

Job description

Key Responsibilities of the Associate Director of Sales

• Supports the smooth running of the sales department, where all aspects of the hotel’s pro‑active sales initiatives are delivered and total revenue maximised
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
• Delivers on plans and objectives where sales initiatives & hotel targets are achieved
• Manages the sales team fostering a culture of growth, development and performance within the department
• Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
• Builds and maintains effective working relationships with all key stakeholders
• Reviews and scrutinises the business performance, providing recommendations that will drive financial performance
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow‑up as required

Requirements

• Proven experience in sales with excellent problem‑solving capabilities
• Excellent managerial skills with a hands‑on approach and lead‑by‑example work style
• Commitment to exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions, offering advice and recommendations
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy
• Experienced in using IT systems on various platforms
• Strong communication skills