Assistant Sales Manager- Proactive

Radisson-Hotel-Group; Ranchi; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Hotel employee discounts

Global & local perks

Up to 53% off hotel stays

Job summary

Radisson Hotel Group is seeking a sales-focused professional to assist in the smooth operation of the sales department, maximise revenue and uphold property standards. You will lead teams, collaborate across functions and drive guest satisfaction with a proactive, solutions-oriented approach.

The role emphasizes developing strategies, deputizing for the Head of Department in their absence, and maintaining strong stakeholder relationships to enhance financial performance.

Qualifications

• Proven experience in a sales position, ideally within a hotel environment.
• Ability to adapt to changing service environments.
• Strong leadership with a hands-on approach and lead-by-example work style.
• Commitment to exceptional guest service with a passion for the hospitality industry.
• Ability to find creative solutions, offering advice and recommendations.
• Personal integrity, with the ability to work in an environment that demands excellence.
• Strong communication and listening skills.
• Ability to work collaboratively across functions and cultures.
• Skilled with Microsoft Office software, especially in Excel.
• An open, positive and communicative personality.

Responsibilities

• Assist in the smooth running of the sales department and maximize revenue.
• Lead and collaborate with the team to maximize guest satisfaction and respond to enquiries.
• Support strategies and deputize for the Head of Department when absent.
• Foster growth and promote company culture and values.
• Coordinate with Head of Department to control costs and inventory.
• Build relationships with internal and external stakeholders; ensure timely communications.
• Review business performance and provide recommendations to drive financial results.
• Ensure adherence to legislation and audit requirements.

Skills

Sales experience

Leadership

Communication

Cross-cultural collaboration

Excel

Guest service

Integrity

Adaptability

Creativity

English proficiency

Education

National academic qualifications

Tools

Microsoft Excel

Job description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

Assist in the smooth running of the sales department, where all aspects of the hotel’s pro-active sales initiatives are delivered and total revenue maximised, ensuring both property and company standards are attained and adhered to.

Lead and collaborate with the team to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution.

Support and deliver on the strategies and objectives of the sales department, taking ownership for assigned areas of responsibility and deputizing for the Head of Department in their absence.

With the Head of Department take a leadership role in fostering a culture of growth, development and performance whilst promoting the company culture and values.

Collaborates with the Head of Department, ensuring that costs and departmental inventory is controlled and that target productivity and performance levels are attained

Build and maintain effective working relationship with all key stakeholders and partners both internal and external ensuring all communications/activities are controlled and undertaken in a timely manner.

Review and scrutinize the business performance, providing recommendations that will drive financial performance, including working with internal and external partners on adhoc projects.

Ensures adherence to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Qualifications

• Proven experience in a sales position, ideally within a hotel environment
• Ability to adapt to changing service environments
• Good leadership skills with a hands-on approach and lead-by-example work style
• Commitment to exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions, offering advice and recommendations
• Personal integrity, with the ability to work in an environment that demands excellence
• Strong communication and listening skills
• Ability to work collaboratively across functions and cultures
• Skilled with Microsoft Office software, especially in Excel
• An open, positive and communicative personality

Ability to handle multiple challenging priorities and assignments.

Minimum education: National academic qualifications

Minimum experience: 4+ years of relevant experience in Sales in Hospitality Industry

Language skills: Very good command of written and spoken English

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality -Be part of a team that createsexceptional experiences and memorable momentsevery day. Let yourYesI Can!spiritshineas you bring hospitality to life.

Build a Great Career -No matter your background or experience, we invest in yourgrowth, learning, and careerdevelopment—helping you reach your full potential.

Experience the Team Spirit -Join a workplace that’sinclusive, fun, and meaningful. We celebrate diversity, support oneanotherand foster a sense of belonging through ourEmployee Resource Groups and inclusion initiatives.

Lead with Your Ambition -Your ideas,passionand drive matter! We empower you tomake a difference—in hospitality, yourcommunityand beyond.

Enjoy Global & Local Perks -No matter whereyou’relocated,you’llenjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus,you’llhave access to localperksand rewards tailored to your country, making your experience even more rewarding!

Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
Guaranteed minimum of 30% off for your Friends & Family
Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

We welcome applicants from all backgrounds, abilities, and experiences.If you need any adjustments during the application process, please let us know.

By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply