Associate Director Human Resources

Concentrix; Gurugram District; Vor Ort; INR 3.000.000 - 7.000.000; Vollzeit

Zusammenfassung

Concentrix in Gurugram is seeking an accomplished HR leader to drive strategic HR initiatives, employee engagement, and organizational development across a fast-moving, customer-centric operation. You will balance vision with execution, lead HR services for internal customers, and steer culture change with integrity and ethical leadership.

The role requires 15+ years of HR experience, strong generalist capabilities, and the ability to collaborate with global leadership while safeguarding

Qualifikationen

• 15+ years of HR leadership experience in fast-moving environments.
• Strong generalist HR background across compensation, payroll, transformation, training and development.
• Experience working with global, matrix teams and confidential information.

Aufgaben

• Oversee complete generalist HR activities for the Gurgaon location.
• Provide strategic direction and drive HR initiatives aligned with business goals.
• Lead development and management of the employee lifecycle and engagement programs.

Kenntnisse

People leadership

Strategic thinking

HR operations

Employee engagement

Change management

Ausbildung

MBA/PGDM HR

Tools

HRIS

Payroll systems

Jobbeschreibung

We are looking for a dynamic people leader who understands the - bigger picture- and can balance strategic vision and thought leadership with execution excellence. The incumbent will bring extraordinary focus and expertise in and scaling a dynamic operation and organization focused on the customer-centricity, team growth and well-being and operational rigor.

The incumbent will work with senior operations leaders, strategize business goals and execute key HR initiatives and strategy. This is a business of rapid change and the Company seeks the right leader, who is comfortable with change, strong in communication and focused on delivering HR services to our “internal customers” – the employees. He/she must be someone who demonstrates tenacity, possesses exemplary character, is ethical in all matters, and who leads with commitment to excellence.

Key Responsibilities

• The role would involve complete generalist activities, HR initiatives, employee retention, well-being & employee engagement etc for the location.
• Provide strategic thinking and direction to the team and implement the Human Resource strategies effectively and efficiently.
• Provide vision, leadership, planning, and guidance for the development, implementation and management of an effective employee lifecycle.
• Foster and maintain positive relationships with Customer base, serving as an interface between internal (Human Resources) and the business operations leaders to ensure effective delivery of employee processes.
• Drive the continuing development of the team and the integration of HR functions.
• Work closely with the leadership team in the development and implementation of both short and long-term human resources strategies designed to drive business growth, and overall employee engagement.
• Partner closely with the senior leadership team to drive culture change for the location, aligning to the Concentrix cultural values.
• Leading the creation of a culture of open and proactive communications so that every employee has the necessary information needed to perform to their maximum potential.
• Implement the company's employee engagement programs and employee engagement survey process.
• In collaboration with HR Centers of Excellence (CoE), manage employee compensation, benefits and reward programs to ensure consistency.
• Act as a mentor, coach, thought leader and functional expert to senior management.
• Implement consistent strategy for HR management and development and selection of policy/practices, performance management and compensation, goal setting, diversity and inclusion, and employee relations.
• Manage and develop direct reporting staff.

Profile & Experience

• 15+ years of experience in Human Resources positions. Candidates with HRBP experience in third party business process services companies preferred.
• Must be well-versed with HR generalist responsibilities.
• Must be well-versed in each of the human resources disciplines – compensation and benefits, payroll, transformation, training and development, employee relations and employee engagement.
• Experience leading teams in a fast moving, customer-centric, hands-on environment.
• Ability to exercise sound and timely judgment and maintain confidentiality of sensitive information.
• Experience working with a global, matrix environment with multicultural teams.
• Proven ability to identify and independently solve complex problems through the implementation of systems based on industry best practices.