Associate Database Engineer

Mydbops LLP; Puducherry; On-site; INR 300,000 - 430,000; Full time

Job summary

Mydbops is hiring an Associate Database Engineer to support mission-critical MySQL databases for external customers. You will monitor alarms, troubleshoot availability and performance, and work with clients to understand and fulfill their requirements.

The role emphasizes strong English communication, SQL skills, and teamwork in a fast-paced environment. It is a full-time, on-site position based in Puducherry, with rotational shifts and office-based employment.

Qualifications

• Freshers welcome; strong English and SQL basics required.
• Knowledge of operating systems and database fundamentals expected.
• Familiarity with Linux commands and cloud technologies is advantageous.

Responsibilities

• Monitor and handle database alarms and incidents.
• Identify root causes to resolve performance and scalability issues.
• Optimize complex SQL queries for better performance.
• Handle tickets within the defined SLA and communicate clearly with clients.
• Participate in client calls on performance issues and tasks.
• Draft technical and process documents and maintain client operation records.

Skills

SQL knowledge

English proficiency

Teamwork

OS concepts

Database concepts

Linux commands

Cloud technologies

Customer interaction

Process oriented

Strong work ethic

Job description

Job Description For Associate Database Engineer

Job Title : Associate Database Engineer

Company : Mydbops

About Us:

Mydbops helps fast-growing teams and unicorns run mission-critical databases with speed, scale, and reliability. Trusted by 800+ clients, including 30+ unicorns, we optimize and manage systems like MySQL, PostgreSQL, MongoDB, MariaDB, TiDB, and Cassandra, powering 10B+ transactions daily across industries such as fintech, SaaS, healthcare, logistics, and e-commerce.

With 10 years of deep expertise, we build automation tools, lead complex migrations, and solve high-impact performance and database challenges. We are ISO and PCI-DSS certified, combining engineering excellence with enterprise-grade security and compliance.

Role Overview:

You will work in a fast-paced environment where we are responsible for the most critical systems. Our external teams ( Customers ) count on us to keep their MySQL database running and we are vital to the success of their business. You will troubleshoot and resolve customer issues related to the DB system's availability and performance. You will develop relationships with customers, comprehend and fulfil their needs, and maintain their satisfaction through regular communication and engagement with their environments.

Responsibility

• Major focus on handling the database Alarms.
• Identifying the root cause for resolving performance and scalability issues
• Optimizing the complex SQL.
• Handle the tickets assigned within the SLA
• Communicate clearly for the questions and database activities raised over client instant messaging channels (Slack, Skype, Hangouts)
• Get into Client calls on Performance issues and other tasks.
• Handle escalations and elevate internally on time.
• Rubook creation for technical tasks and ease the team efforts.
• Writing the technical and process documents.
• Managing the client-based operations documents to ease scheduled & repeated tasks for the database operations team.
• Deliver monthly performance goals assigned.
• Complete the monthly activities assigned.

Skills Required: (Freshers)

• Excellent and strong written and spoken English.
• Good knowledge of SQL language.
• Teamwork in a fast-paced environment.
• Knowledge of operating system concepts
• Knowledge of database system concepts
• Knowledge of Linux and Linux commands.
• Knowledge of cloud and related technologies.
• Polite, friendly and professional; this position requires significant customer interaction and teamwork.
• Process-oriented and teamwork play a pivotal role.
• Strong work ethic and accepts feedback from others.

Candidates with certifications in Linux, Databases, and Cloud will have an added advantage

Why Join Us:

• Opportunity to work in a dynamic and growing industry.
• Learning and development opportunities to enhance your career.
• A collaborative work environment with a supportive team.
• Job Type: Full-time opportunity
• Work time: Rotational shift
• Mode of Employment: Work From Office (Puducherry)
• Location Preference: Candidates from Pondicherry or nearby locations are preferred.