Associate Customer Support Executive| Malayalam| 0-2yrs| Hyderabad

Gryphon Hytech Services; Hyderabad; On-site; INR 180,000 - 240,000; Full time

Benefits offered by this job

Rotational Week Off

Office Based Role

Job summary

Gryphon Hytech Services in Secunderabad (Hyderabad) is hiring for an Associate Customer Support Executive. The role involves handling customer calls, explaining products, and managing feedback. It is a full-time, office-based position with a 5-day work week and a general shift.

Freshers or experienced candidates with basic English and Malayalam communication are welcome. Sales exposure is a plus. Immediate joiners preferred; no cab facilities provided.

Qualifications

• Basic English and good communication skills in Malayalam.
• Freshers or experienced can apply.
• Sales experience would be an advantage.

Responsibilities

• Handle customer calls and provide information.
• Explain about products.
• Handle queries, surveys and feedback calls.
• Handle enquiry and service calls.
• Must resolve customer queries or problems.

Skills

Basic English

Malayalam communication

Education

Intermediate or Graduation

Job description

Role :Associate Customer Support Executive.

Job description :

• Role: Customer Support.
• Industry Type- BPO.
• Employment Type- Full Time, Permanent.
• Education Qualification- Intermediate or Any Graduation.
• Work Location: Secunderabad. (Work from Office)
• 5 Days Working (Rotational Week Off)
• Shift :General Shift

Roles & Responsibilities:

• Handle customer calls and provide information.
• Explaining about products.
• Handling calls related to quries, survey and feedback.
• Handling enquiry and service calls.
• Must solve the queries or the problems of the customers.

Eligibility Criteria: -

1. Basic English and good communication skills in Malayalam

2. Freshers and experienced can apply.

3. Sales experience would be an advantage.

4. Candidate should be willing to work from office.

5. Immediate Joiners preferred.

6.No cab facility.