Associate Credit Operations Manager

IDFC FIRST Bank; Agra District; On-site; INR 300,000 - 500,000; Full time

Job summary

IDFC FIRST Bank is looking for an Associate Credit Operations Manager in Agra District, Uttar Pradesh. This role involves managing loan disbursement operations, ensuring compliance with SLAs, and coordinating closely with internal and external parties.

The ideal candidate will have 0-2 years of experience in credit operations and possess skills related to loan documentation and team leadership. If you're proactive and detail-oriented, we invite you to apply.

Qualifications

• 0-2 years of experience in credit operations or loan disbursal processes.
• Strong understanding of operational processes related to loan disbursements.

Responsibilities

• Manage operational aspects of loan disbursement.
• Handle original property documents and legal vetting preparation.
• Lead a team of local operations officers.

Skills

Loan documentation understanding

Effective coordination skills

Attention to detail

Team leadership

Problem-solving

Education

Graduation: Any discipline full time

Job description

Job Requirements

About the Role

The Associate Credit Operations Manager – Retail Assets is responsible for managing the operational aspects of loan disbursements, including handling original property documents, coordinating with internal teams and external vendors, and ensuring compliance with service level agreements (SLAs) and turnaround time (TAT) standards. The role also involves leading a team of local operations officers and ensuring smooth execution of post-disbursal activities.

Key Responsibilities

Primary Responsibilities

• Handle original property documents related to loan applications.
• Execute on-ground disbursal activities such as cheque management and preparation of documents for legal vetting.
• Collaborate with sales and credit teams to resolve documentation-related queries promptly.
• Liaise with legal and technical vendors for document verification and validation.

Secondary Responsibilities

• Manage a team of local operations officers responsible for post-disbursal checks and collection/scanning of physical documents.
• Ensure adherence to defined SLAs and TATs for end-to-end loan disbursal processes.

What We Are Looking For

Education

• Graduation: Any discipline full time

Experience

• Minimum of 0-2 years of relevant experience in credit operations or loan disbursal processes.

Skills and Attributes

• Strong understanding of loan documentation and disbursal procedures.
• Effective coordination and stakeholder management skills.
• Attention to detail and commitment to compliance standards.
• Ability to lead and manage operational teams.
• Proactive problem‑solving and time management abilities.