PURPOSE
Primary and secondary research to validate user stories and Burlington approach to problem solving for schools in the English Language Learning & Teaching domain with deep customer connect initiatives.
QUALIFICATION(s)/SKILLS
Masters, preferably in English or Education, from a premium university / college or B.El.Ed or CELTA or TESOL qualifications
MINDSET
Research mindset
Problem-solving attitude
NOTE: This role requires travelling at a short notice. Please do not apply if you cannot or do not wish to travel.
ACTIVITIES
- To conduct primary research through interviews, surveys and ethnographic methodology etc.
- To do the secondary and ethnographic research
- To validate the Burlington approach, scope and sequence, content strategy with the target customers
- To observe the classroom instructions and identify the gaps and areas of concern and improvement
- To represent the research findings and data graphically in an aesthetic and user-friendly manner
- To do the product demo and product training: pre- and post sales [F2F as well as Online]
- To track the product usage
- To liaise with editorial and sales for work-related purpose