Associate, Client Relation Assistant, GESS - Global Capability Center

Alvarez & Marsal; Gurugram District; On-site; INR 3,059,000 - 4,588,000; Full time

Job summary

Alvarez & Marsal in Riyadh is seeking a Client Relations Assistant to drive data-driven client engagement across the Middle East region. You will own reporting, registration activities, and bid management while supporting RFP submissions and portal communications.

The role emphasizes data accuracy, cross-functional collaboration, and delivering insights to regional leadership. Candidates should have 2–5 years in similar roles and strong Excel/CRM experience. Based in the regional HQ in Riyadh.

Qualifications

• Bachelor’s degree required in a business/data-related field.
• 2–5 years of experience in business development, sales operations, analytics, or similar data-driven role.
• Strong analytical and reporting capabilities to turn data into insights.
• Experience with CRM platforms (Salesforce or similar).
• Experience with client procurement/vendor portals (Oracle, SAP Ariba, etc.).
• Excellent written and verbal English communication.
• Proficiency in Excel and PowerPoint for dashboards and updates.

Responsibilities

• Own reporting compliance across trackers, ensuring data accuracy and timeliness.
• Prepare and circulate monthly BD performance report with KPIs for leadership visibility.
• Track bid timelines and coordinate with Treasury on extensions and renewals.
• Manage client registrations across portals, refresh profiles, and renewals.
• Support RFP submissions and answer clarifications via client portals.
• Provide backup coverage for Client Relations Coordinators during peak periods.
• Perform ad hoc Client Relations and Business Development tasks as needed.

Skills

Analytical reporting

CRM experience

Data-driven decision making

Communication skills

Excel and PowerPoint

Education

Bachelor’s degree in Business Administration, Finance, Economics, Data Analytics, Information Systems, or related field

Tools

Salesforce

Oracle/ SAP Ariba

Job description

About Alvarez & Marsal

Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity - are why our people love working at A&M.

Description

About Alvarez & Marsal

Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity - are why our people love working at A&M.

The Team

A&M is rapidly growing in the Middle East and seeking to hire a Client Relations Assistant to be based in our Regional HQ in Riyadh. You will join the Client Relations team in the Middle East – a recently restructured and refocused function driving a more proactive, data-led approach to market engagement across the region. The team plays a central role in supporting client registration, RFP management, and pipeline visibility for regional leadership. As Client Relations Assistant, you will be the analytical and reporting backbone of the team – owning the data reporting, and digital tools that give leadership visibility into pipeline health and commercial performance. You will work closely with Client Relations Coordinators, Specialists, and Managers to ensure that client and pipeline data is accurate, timely, and decision-ready, while continuously enhancing how the team uses its digital infrastructure.

How You Will Contribute

• Own reporting compliance across trackers, including the Client Registration Status Tracker and the RFP Management Tracker, always ensuring data accuracy and timeliness
• Prepare and circulate the monthly BD performance report, covering key metrics including opportunities won and lost, win rates, RFPs submitted by legal entity and by team, pipeline value, and other KPIs that support regional leadership visibility and decision-making
• Track and manage bid and performance bond timelines, coordinating extensions, renewals, collection, and releases as required in collaboration with Treasury
• Serve as the primary owner of all client registration activities, including new registrations, profile refreshes, and renewals across relevant client portals
• Support RFP submissions and clarification questions through client portals
• Provide backup coverage for Client Relations Coordinators and team members during peak periods
• Perform additional Client Relations and Business Development responsibilities and other ad hoc tasks as assigned by the Client Relations Manager.

Qualifications

• Bachelor’s degree in Business Administration, Finance, Economics, Data Analytics, Information Systems, or a related field
• 2–5 years of experience in business development, sales operations, business analytics, or a similar datadriven role
• Strong analytical and reporting capabilities, with the ability to transform complex data into meaningful insights that support business decisions
• Hands-on experience with Salesforce or similar CRM platforms, including pipeline management, reporting, and data maintenance
• Experience working with client procurement and vendor portals such as Oracle, SAP Ariba, and similar enterprise platforms for supplier registration, bid management, and client engagement
• Attention to detail, ensuring high levels of accuracy across multiple systems, reports, and data trackers
• Excellent written and verbal communication skills in English, with the ability to communicate effectively across cross‑functional teams
• Advanced proficiency in Microsoft Excel and PowerPoint, with the ability to prepare insightful reports, dashboards, presentations, and operational updates

Your journey at A&M

We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person’s unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top‑notch training and on‑the‑job learning opportunities, you can acquire new skills and advance your career. We prioritize your well‑being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high‑performing and passionate professionals.