Associate Client Order Coordinator

CSC; Chennai District; Hybrid; INR 450,000 - 650,000; Full time

Job summary

CSC is a global business services company; this Chennai-based Associate-Client Order Coordinator role operates in a hybrid model. You will handle client inquiries, process orders, and support multiple EMC/EPS projects while maintaining precise records.

Ideal candidates are graduates or freshers with strong attention to detail, customer service experience, and proficiency in Microsoft Office. This role emphasizes teamwork and accurate, timely documentation in a fast-paced environment.

Qualifications

• Transactional or administrative experience in reviewing and evaluating documents.
• B2B customer service experience.
• Legal compliance experience.
• Excellent written and verbal communication.
• Strong attention to detail and accuracy.
• Ability to thrive in a fast-paced, high-volume environment.

Responsibilities

• Responding to internal client inquiries via email or Salesforce chatter
• Assisting in various EMC/EPS Projects such as Group Split projects, minute book and document uploads, and queues along with various filings such as Annual reports, corporate transparency act and Business licenses
• Providing exceptional customer service to both internal and external customers
• Maintaining and updating customer records including contact updates, and other various updates
• Managing customer portfolios
• Be able to communicate with different teams on the progress of a project
• Navigating between multiple databases (company records, Navigator, etc.) quickly and accurately
• Reviewing and processing legal documents
• Fulfilling customer orders with various jurisdictions
• Problem solving issues related to customers and documentation

Skills

Transactional experience

Administrative experience

Business to Business Customer Service

Legal compliance experience

Attention to detail

Time management

Problem solving

Communication skills

Fast-paced environment

Education

Any Graduate or Freshers eligible

Tools

Microsoft Office

Job description

Job Description

Role

Associate-Client Order Coordinator

Location

Chennai

Schedule

6:30pm to 3:30pm

Working model

Hybrid

Intro

CSC is an industry leader and a trusted partner to many of the world's most successful organizations. Our success is built on trust, tenacity, passion, and a commitment to customer service. We work as a team. We always find a way. We are never complacent. We believe that at CSC, relationships come first. Our knowledge of our clients' businesses, our thorough approach, and our undivided attention to our clients' needs are what drive our commitment to their success. We treat each client's business as our own, taking pride and care in everything we do - becoming a true extension of their team. People choose CSC because we are encouraged and empowered to take the initiative to solve problems, build relationships, and collaborate with team members to ensure we make a difference for the people we serve. If you've worked in the retail, hospitality, or restaurant industries, you know what it takes to keep customers happy and satisfied. The skills developed in those settings can be easily transferred to make a difference in CSC's professional business-to-business environment as a Customer Service Associate. And there's the bonus of not having to work nights, weekends, or holidays.

Some of the things you'll be doing

• Responding to internal client inquiries via email or Salesforce chatter
• Assisting in various EMC/EPS Projects such as Group Split projects, minute book and document uploads, and queues along with various filings such as Annual reports, corporate transparency act and Business licenses
• Providing exceptional customer service to both internal and external customers
• Maintaining and updating customer records including contact updates, and other various updates
• Managing customer portfolios
• Be able to communicate with different teams on the progress of a project
• Navigating between multiple databases (company records, Navigator, etc.) quickly and accurately
• Reviewing and processing legal documents
• Fulfilling customer orders with various jurisdictions
• Problem solving issues related to customers and documentation

What technical skills, experience, and qualifications do you need?

• Any Graduate or Freshers are eligible
• Transactional or administrative experience (reviewing and evaluating documents)
• Business to Business Customer Service Experience
• Legal Compliance experience
• Proficiency with Microsoft Office
• Keen attention to detail and accuracy
• Ability to thrive in a fast-paced, high-volume environment
• Strong comprehension, critical thinking, and problem-solving abilities
• Excellent organizational and time management skills
• Proficiency in navigating multiple systems quickly
• Solid computer skills
• Effective written and verbal communication skills
• Strong customer service orientation
• Flexibility and adaptability
• Quick and independent learner
• Commitment to CSC values: Service, Teamwork, Agility, Tenacity, and Genuine

About Us

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.

CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.

We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

About The Team

At CSC®, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations.

CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions.

• CSC is a great place to work with smart and dedicated people.
• We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work.
• We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
• Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
• CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
• As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.