Associate - Claims Operations

Gallagher; Pune District; On-site; INR 700,000 - 900,000; Full time

Job summary

Arthur J. Gallagher & Co. in India seeks an Associate for Claims Reporting to support learning and proficiency in assigned processes, certifications, and high-quality operational support within the Shared Services team.

The role emphasizes quality, customer satisfaction, continuous improvement, and collaboration as part of Gallagher’s Center of Excellence in India.

Qualifications

• Minimum required degree: Graduate.
• Preferred degree: Any bachelor's degree.
• Certificate(s)/Special Training: Customer Service – Insurance domain knowledge is advantageous.
• Experience in Insurance will be good to have.

Responsibilities

• Good communication skills (Interpersonal, verbal, presentation, written & email).
• Contribute to a positive and collaborative team environment.
• Positive attitude, team player, ability to work independently.
• Collaborate and maintain strong inter-team relationships.

Skills

Communication skills

Interpersonal skills

Comprehension skills

Basic computer knowledge

Education

Graduate degree

Bachelor's degree

Job description

Introduction

Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

Overview

The Gallagher Center of Excellence is on the lookout for Associate to join our esteemed Claims Team. As an associate – Claims Reporting, the associate will be responsible for learning and gaining proficiency in assigned processes, successfully completing required certifications, and delivering high-quality operational support. This role requires a strong commitment to quality, customer satisfaction, continuous improvement, and effective collaboration within the Shared Services team.

How you'll make an impact

Responsibilities:

• Good communication skills (Interpersonal, verbal, Presentation written & Email)
• Good Comprehensive skills
• Contribute to a positive and collaborative team environment.
• Positive Attitude, Team Player, ability to work independently
• Collaborate and maintain strong inter-team relationships

About you

Qualifications:

• Minimum Required Degree: Graduate
• Preferred Degree: Any bachelors degree
• Certificate(s)/Special Training: Customer Service – Need to have/ Insurance Domain knowledge – Good to have

Experience (Career Level Guide):

• Experience in Insurance will be good to have
• Good Academic record (50% or above)

Knowledge, Skills and Ability:

• Excellent Communication & Interpersonal Skills
• Good Comprehension skills
• Basic knowledge of computers

Additional Information

At Gallagher, we believe supporting our colleagues goes far beyond the role itself.For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)