Associate Back Office

Jobtailor; Dadri; On-site; INR 350,000 - 550,000; Full time

Job summary

Jobtailor in India (Dadri, UP) is seeking a detail-oriented professional to handle data analysis, premium adjustments, and audit data organization. The role requires strong MS Office skills, accounting knowledge, and excellent communication in English.

You will work with AMS and WTS, review documents, and support claims processing while coordinating with managers and peers to resolve issues and improve processes.

Qualifications

• Bachelor's Degree required.
• Strong MS Office and Excel skills.
• Accounting knowledge and computing skills.
• Proficiency in English with good communication.
• Knowledge of Insurance/Re-insurance industry in US.
• Understanding US culture.

Responsibilities

• Update WTS each time an account is assigned or completed.
• Review all necessary account documents from relevant systems.
• Compile and organize relevant audit and claims data into spreadsheet analysis.
• Analyze information from legal agreements, claims data, audit advices, and various systems for a particular insured’s policy period/coverage period.
• Process premium adjustments in AMS to accurately generate and book current gross and net chargeable premium.
• Participate in training and unit projects as appropriate.
• Report performance, handle escalations, clarify concerns, and seek feedback from the Assistant Manager.
• Escalate unresolved issues to the Manager and participate in monthly evaluations.

Skills

Analytical skills

Attention to detail

Data analysis

Communication skills

Interpersonal skills

Teamwork

Adaptability

MS Office proficiency

Education

Bachelor's Degree

Tools

AMS (Adjustment Module System)

WTS (Workflow Tracking System)

Job description

Update WTS each time an account is assigned or completed
Review all necessary account documents from relevant systems
Compile and organize relevant audit and claims data into spreadsheet analysis
Analyze information from legal agreements, claims data, audit advices, and various systems for a particular insured’s policy period/coverage period
Process premium adjustments in AMS (Adjustment Module System) to accurately generate and book current gross and net chargeable premium
Participate in all applicable training and special unit projects when appropriate
Report performance, handle escalations, clarify concerns, and seek feedback and support from the Assistant Manager
Raise UW Assists and provide clarification on contracts and communications outside of Fusion to the RSC
Escalate unresolved issues to the Manager and participate in monthly performance evaluations
Seek cooperation and process clarification from peers and provide assistance and support when required
Consult approvers regarding contract-related issues, escalated transactions, feedback, audit, and training

Requirements

• Bachelor's Degree
• Good Computer Navigation Skills
• Good knowledge of complete MS Office suite (MS Word, MS Excel, Outlook)
• Accounting knowledge and computing skills
• Keyboard handling skill – 25 wpm with 90% accuracy
• Proficiency in English
• Communication skills – should be able to read, interpret business documents; good oral/written communication
• Analytical and interpersonal skills
• Data gathering ability/eye for detail
• Team work, managing self, and adaptability
• Ability to work successfully in a production-driven environment
• Ability to work on routine/standardized transactions
• Knowledge about the Insurance / Re-insurance Industry in US
• Knowledge about US Culture

Core Competencies

Demonstrates strong analytical skills and attention to detail in processing insurance-related data and documents. Proficient in MS Office applications and possesses effective communication abilities to interpret and clarify business documents.

Highest-signal resume keywords

• Bachelor's Degree
• MS Office Suite Proficiency
• Accounting Knowledge
• Data Analysis Skills
• Insurance Industry Knowledge

Hard Skills

• Data Gathering
• Spreadsheet Analysis
• Premium Adjustments Processing
• Keyboard Handling (25 WPM, 90% Accuracy)
• Document Review

Soft Skills

• Communication Skills
• Interpersonal Skills
• Teamwork
• Adaptability
• Self-Management

Industry Keywords

• Insurance Industry
• Re-insurance Industry
• US Culture

Tools & Technologies

• AMS (Adjustment Module System)
• WTS (Workflow Tracking System)