Associate - Analytics with Qualtrics and Tableau

JP Morgan Services India Pvt Ltd; Bengaluru; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

JP Morgan Services India Pvt Ltd is seeking an Analytics Associate to join a dynamic Project Management team. This role emphasizes strong skills in Qualtrics and Tableau, focusing on survey platforms and visualization. The associate will design survey programs, manage Tableau dashboards, and create automated data pipelines using Python and SQL.

The ideal candidate will have experience in financial services and a solid understanding of analytics processes. The position offers an opportunity to influence key business decisions through data-driven insights.

Qualifications

• Strong Qualtrics experience in survey design and reporting.
• Proficient in Tableau for data visualization and dashboard management.
• 4+ years of Python experience for automation and data pipelines.

Responsibilities

• Design and manage survey programs in Qualtrics.
• Develop and maintain Tableau dashboards for stakeholders.
• Build and maintain automated data pipelines using Python and SQL.

Skills

Qualtrics experience

Tableau expertise

Python experience

Advanced Excel

Stakeholder communication

Tools

SQL

Snowflake

Jira

Job description

Qualtrics/Tableau - Analytics - Associate

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast‑paced and challenging area? This is a unique opportunity for you to work in the Project Management team to partner with the Business. As an Associate in the team, you will be responsible for survey platforms, visualization, and experience analytics, with strong emphasis on Qualtrics and Tableau. You will own the optimization of survey programs, dashboards, and insights across the Employee Experience team. You will also leverage Python, SQL, and automation to enhance data pipelines, scale reporting, and streamline process.

Job Responsibilities

• Design, build, and manage survey programs in Qualtrics (distribution, logic, languages, reporting); ensure consistency and alignment across global survey campaigns. Support feedback ingestion, issue triaging, and insight generation from survey data. Partner with stakeholders to translate business needs into survey design and outputs.
• Develop and maintain Tableau dashboards (data modeling, parameters, RLS, governance); deliver scalable reporting solutions for global stakeholders. Build executive‑ready views summarizing key trends, drivers, and experience gaps. Own dashboard performance, usability, and governance standards.
• Build and maintain automated data pipelines using Python, Snowflake, and SQL. Streamline reporting, survey ingestion, and transformation workflows. Enhance scalability and reliability of analytics processes.

Required Qualifications, Capabilities, and Skills

• Strong Qualtrics experience (survey design, distribution, reporting).
• Strong Tableau expertise (data modeling, parameters, governance); dashboard/metrics.
• Python experience (minimum 4 years) for data pipelines and automation.
• Advanced Excel/PowerPoint/Word; exposure to Agile + CI/CD.
• Strong analytics and stakeholder communication; influence, ownership, detail‑oriented.

Preferred Qualifications, Capabilities, and Skills

• Experience in Wealth Management or financial services.
• Experience with Databricks.
• Statistical analysis (e.g., regression, driver analysis).
• Exposure to AI/ML or text analytics (NLP, LLM use cases).
• Familiarity with Jira.

Equal Employment Opportunity Statement

We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.