Assistant Transport Manager

TP; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

Teleperformance is seeking an Assistant Transport Manager to oversee day-to-day employee transportation operations in Mumbai. The role focuses on ensuring reliable cab services, coordinating with vendors, and monitoring routing and fleet utilization to maintain service quality.

The ideal candidate will have experience in employee transportation, strong analytical skills, and excellent communication to coordinate with stakeholders and resolve escalations efficiently.

Qualifications

• Experience in Employee Transportation / Transport Operations.
• Knowledge of transport operations, routing and fleet management.
• Strong analytical and problem-solving abilities.
• Excellent communication and coordination skills.
• Ability to manage operational escalations effectively.

Responsibilities

• Manage day-to-day employee transportation operations.
• Ensure smooth and efficient cab/transport services.
• Coordinate with transport vendors and internal stakeholders.
• Monitor routing, fleet utilization, and service quality.
• Handle escalations and ensure timely resolution.
• Track transport-related MIS, compliance, and operational metrics.
• Drive process improvements and cost optimization.

Skills

Transportation Ops

Fleet management

Analytical thinking

Communication

Escalation management

Job description

Teleperformance is Hiring || Assistant Transport Manager

Key Responsibilities:

• Manage day-to-day employee transportation operations
• Ensure smooth and efficient cab/transport services
• Coordinate with transport vendors and internal stakeholders
• Monitor routing, fleet utilization, and service quality
• Handle escalations and ensure timely resolution
• Track transport-related MIS, compliance, and operational metrics
• Drive process improvements and cost optimization

What We’re Looking For:

• Experience in Employee Transportation / Transport Operations
• Good knowledge of transport operations, routing & fleet management
• Strong analytical and problem-solving abilities
• Excellent communication and coordination skills
• Ability to manage operational escalations effectively