Assistant Store Manager

adidas; Jaipur; On-site; INR 250,000 - 450,000; Full time

Job summary

adidas is seeking an Assistant Store Manager in Jaipur who will be a brand ambassador, drive sales, and lead by example in customer service. The role requires strong numeracy, communication, and a minimum of 6 months in sports/fashion retail with product knowledge and sales expertise.

The candidate will mentor team members, manage store operations, and ensure compliance with policies and merchandising standards.

Qualifications

• High school education is a must.
• Minimum 6 months’ work experience in a sports/fashion customer-focused and commercial-focused retail environment with advanced selling experience and solid product, retail and industry understanding.
• Basic numeracy and literacy and advanced verbal communication skills.

Responsibilities

• Be aware of store sales and KPI targets and take ownership to meet or exceed them.
• Identify sales and KPI improvement opportunities and communicate suggestions to store management.
• Be a role model for customer service and meet or exceed customers’ expectations.
• Train team members to fine-tune service skills and act as a resource for complex customer service situations.
• Adhere to established policies and Visual Merchandising standards.
• Process merchandise deliveries quickly and replenish merchandising fixtures to ensure full product representation.
• Complete cash register transactions accurately and efficiently.
• Collaborate with team members and support other staff when needed.

Skills

Advanced selling experience

Customer service excellence

Brand knowledge

Education

High school education

Job description

\"Role – Assistant Store Manager PURPOSE & IMPACT ON ORGANIZATION:

• Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all available store resources to meet or exceed them
• Identify sales and KPI improvement opportunities and communicate suggestions to store management to address them and drive commercial success
• Be a role model for customer service and meeting or exceeding customers’ expectations
• Share your customer service experience and train selected team members to fine tune their service skills
• Be a resource for Retail Professionals in dealing with complex customer service situations
• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
• Use advanced Category expertise to successfully meet the specific needs of even the most demanding customers
• Guide and train selected team members on basic Foundational and Seasonal Brand and product knowledge, especially in your assigned Categories (if applicable)
• Adhere to all established policies and procedures
• Execute and maintain established Visual Merchandising and In-Store Communication standards
• Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
• Complete cash register transactions quickly and accurately
• Minimize loss in both, the stockroom and the sales floor
• Perform all store operations in a safe, effective and efficient manner
• Collaborate productively and respectfully with team members
• Make yourself available to support other team members when needed
• Complete all applicable training programs and effectively apply the learning on the job
• Seek coaching and learning opportunities to continually improve your performance KEY RELATIONSHIPS:
• Customers
• Peers and Supervisor SKILLS:
• Advanced Retail Professional Competencies (additions based on market needs) KNOWLEDGE, CAPABILITIES AND EXPERIENCE:
• High school education is a must
• Minimum 6 months’ work experience in a sports/fashion customer-focused and commercial-focused retail environment with advanced selling experience and solid product, retail and industry understanding
• Basic numeracy and literacy and advanced verbal communication skills\""

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.