Retail Associate

Kayavlon Impex Pvt. Ltd; Kolkata District; On-site; INR 150,000 - 220,000; Full time

Job summary

adidas Group is seeking a Retail Associate to contribute to meeting store sales and profit targets by inspiring consumer loyalty and effectively serving customers. You will handle brand knowledge and maintain store standards to ensure an engaging shopping experience.

In this role, you will execute seasonal product knowledge, communicate features to address customer needs, process transactions accurately, and support visual merchandising while collaborating with the team for operational

Qualifications

• High school education is a must.
• Preferably 6 months of sports/fashion retail experience.
• Basic numeracy, literacy and verbal communication skills.

Responsibilities

• Be aware of store sales and KPI targets and take ownership to meet or exceed them.
• Execute Brand Customer Service standards to meet or exceed customers' expectations.
• Be a Brand Ambassador, exhibiting the Brand Attitude and Values.
• Use seasonal brand and product knowledge during sales interactions.
• Communicate product features and benefits to address customers' needs.
• Adhere to all established policies and procedures.
• Execute and maintain established Visual Merchandising and In-Store Communication standards.
• Process merchandise deliveries quickly and replenish fixtures to ensure full product representation.
• Complete cash register transactions quickly and accurately.
• Minimize loss in stockroom and sales floor.
• Perform all store operations in a safe, effective and efficient manner.
• Collaborate productively and respectfully with team members.
• Complete all applicable training programs and effectively apply the learning on the job.
• Seek coaching and learning opportunities to continually improve your performance.

Skills

Customer service

Communication

Numeracy

Attention to detail

Education

High school diploma

Job description

\"Job Title- Retail Associate\"

PURPOSE & IMPACT ON ORGANIZATION:

• Contribute to meeting or exceeding store sales and profit targets by:
• Passionately inspiring consumer loyalty to the brand
• Effectively serving and selling to customers
• Diligently executing store operations

KEY RESPONSIBILITIES:

• Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them.
• Execute the Brand Customer Service standards to meet or exceed customers’ expectations
• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
• Use Seasonal Brand and product knowledge effectively during sales interactions
• Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand
• Adhere to all established policies and procedures
• Execute and maintain established Visual Merchandising and In-Store Communication standards
• Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
• Complete cash register transactions quickly and accurately
• Minimize loss in both, the stockroom and the sales floor
• Perform all store operations in a safe, effective and efficient manner
• Collaborate productively and respectfully with team members
• Complete all applicable training programs and effectively apply the learning on the job
• Seek coaching and learning opportunities to continually improve your performance

AUTHORITIES:

NA

KEY RELATIONSHIPS:

• Customers
• Peers and Supervisor

KNOWLEDGE, CAPABILITIES AND EXPERIENCE:

Retail Professional Competencies

MINIMUM QUALIFICATIONS:

• High school education is a must
• Preferably 6 months working in a sports/fashion customer & commercial focused retail environment
• Basic numeracy, literacy and verbal communication skills

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