Assistant Store Manager
RENVA Jewellers - a unit of ABI and ABI Group of Companies, Institutions and Media
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Job summary
RENVA Jewellers in Chennai invites applications for a showroom Operations Lead. You will lead daily showroom operations and supervise the jewellery sales and operations team, ensuring smooth opening and closing, rosters, and achievement of sales targets.
You will handle customer escalations, exchanges, buybacks, manage cash closure and stock tallies, coordinate orders and repairs, train staff, and report daily sales and footfall. Fluency in Tamil and English is required; Hindi is a plus.
Qualifications
- 2+ years in jewellery retail, with at least 1 year as a team lead or floor manager.
- Strong knowledge of gold purity, hallmarking, diamond 4Cs, and making charges.
- Fluent Tamil and English; Hindi is a plus.
- Comfortable with billing or ERP software and Excel.
Responsibilities
- Lead daily showroom operations and supervise the jewellery sales and operations team.
- Oversee opening and closing checks, staffing rosters, sales targets, customer escalations, exchanges and buybacks.
- Review cash closing and stock tallies, coordinate orders and repairs, train staff, and report daily sales and footfall.
Skills
Tools
Job description
Location: Chennai, Tamil Nadu
Monthly base pay: INR 26,000 to 40,000
Reports to: Head of Operations
Lead daily showroom operations and supervise the jewellery sales and operations team. Oversee opening and closing checks, staffing rosters, sales targets, customer escalations, exchanges and buybacks. Review cash closing and stock tallies, coordinate orders and repairs, train staff, and report daily sales and footfall.
2+ years in jewellery retail, with at least 1 year as a team lead or floor manager. Strong knowledge of gold purity, hallmarking, diamond 4Cs, and making charges. Fluent Tamil and English; Hindi is a plus. Comfortable with billing or ERP software and Excel.
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