Assistant Project Manager

Lenskart; New Delhi; On-site; INR 600,000 - 900,000; Full time

Job summary

Lenskart in Delhi is seeking an Assistant Program Manager to support the planning and execution of strategic projects. You will coordinate with cross-functional and cross-geographic teams under the guidance of senior program leads to keep initiatives on track.

The role focuses on refining processes to improve operations and customer experience, tracking metrics, and preparing weekly, monthly and quarterly updates for stakeholders.

Qualifications

• 1–3 years of project or program coordination experience
• Comfortable working in an ambiguous, fast-changing environment with some guidance
• Structured thinker with basic problem-solving skills
• Willingness to learn process design and improvement methods
• Able to communicate clearly with peers and cross-functional stakeholders

Responsibilities

• Support the planning and execution of projects, coordinating with cross-functional and cross-geographic teams under the guidance of senior program leads
• Assist in designing and refining processes to simplify operations and improve customer experience
• Track and report on metrics to help identify efficiency and customer experience improvements
• Support weekly, monthly and quarterly business review documentation maintaining trackers, following up on action items, and preparing status updates for stakeholders
• Assist in the annual planning exercise by consolidating inputs, building staffing/tooling trackers, and helping convert plans into structured operational documents

Skills

Excel

SQL

Education

Bachelor's Degree

MBA (a plus)

Tools

Pivot Tables

VLOOKUP

Job description

Role & responsibilities

The responsibilities of the Assistant Program Manager would be as follows:

• Support the planning and execution of projects, coordinating with cross-functional and cross-geographic teams under the guidance of senior program leads
• Assist in designing and refining processes to simplify operations and improve customer experience
• Track and report on metrics to help identify efficiency and customer experience improvements
• Support weekly, monthly and quarterly business review documentation maintaining trackers, following up on action items, and preparing status updates for stakeholders
• Assist in the annual planning exercise by consolidating inputs, building staffing/tooling trackers, and helping convert plans into structured operational documents

Basic Qualifications (Bachelor's Degree; MBA a plus but not required):

• 1-3 years of project or program coordination experience, ideally in a multinational or fast-paced organization
• Comfortable working in an ambiguous, fast-changing environment with some guidance
• Structured thinker with basic problem-solving skills
• Willingness to learn process design and improvement methods
• Able to communicate clearly with peers and cross-functional stakeholders
• Organized, detail-oriented, and able to manage multiple small workstreams with deadlines
• Strong written and verbal communication skills

Basic Qualifications:

• 1+ years of program or project coordination experience
• Some experience working with both tech and non-tech teams
• Exposure to using data/metrics to track or suggest process improvements
• Bachelor's degree
• Working knowledge of Excel (Pivot Tables, VLookups); basic SQL a plus
• Experience supporting or assisting in defining program requirements

Preferred Qualifications:

• Experience supporting end-to-end delivery and reporting progress to a manager or lead
• Exposure to process improvement projects
• Some experience coordinating with multiple stakeholders across levels
• Familiarity with building trackers, schedules, and basic project documentation