Assistant Operations Manager (Technical Services)

Smartworks; Bidhannagar; On-site; INR 600,000 - 900,000; Full time

Job summary

Smartworks is seeking an Assistant Operations Manager for the Client Experience & Operations team to oversee the property’s day-to-day and ensure seamless facilities management. You will coordinate maintenance with contractors, manage staff, handle invoices, and maintain strong relationships with tenants, owners, and vendors while ensuring safety drills and operations run smoothly.

The role requires 4–5 years of experience and an engineering/technical degree.

Qualifications

• 4 to 5 years of relevant experience.
• Strong knowledge of maintaining building facilities.
• Hands-on experience with MEP systems.
• Engineering/Technical degree or diploma.

Responsibilities

• Maintains the Management office and day-to-day operations of the property.
• Maintain an effective command for overall management of staff as per the organisational chart
• Processes invoices for management approval pertaining to departments under him.
• Track the AMC/Warranty/Defect Liability Period- HVAC, DG, BMS, CCTV contracts, maintenance calls, etc. and emergency projects
• Manages critical relationships with client, tenants, and key vendors
• Assists with all scheduling activities, including all tenant moves, lobby events, freight elevator scheduling, plant rotations, and any vendor activities, which affect tenants (window washing, elevator maintenance, etc.)
• Coordinates maintenance efforts with outside contractors
• Coordinate all building fire/life safety drills/seminars.
• Promotes and fosters positive relationships with tenants and owners.
• Supervise Housekeeping and Security operations along with the Facility Manager & parking.

Skills

Facility management

MEP

Staff supervision

Education

Engineering/Technical degree or diploma

Job description

Designation: Assistant Operations Manager

Department: Client Experience & Operations

Key Roles & Responsibilities:

• Maintains the Management office and control day-to-day operations of the Property.
• Maintain an effective command for overall management of staff as per the organisational chart
• Processes invoices for management approval pertaining to departments under him.
• Track the AMC/Warranty/Defect Liability Period- HVAC, DG, BMS, CCTV contracts, maintenance calls, etc. and emergency projects
• Manages critical relationships with client, tenants, and key vendors
• Assists with all scheduling activities, including all tenant moves, lobby events, freight elevator scheduling, plant rotations, and any vendor activities, which affect tenants (window washing, elevator maintenance, etc.)
• Coordinates maintenance efforts with outside contractors
• Coordinate all building fire/life safety drills/seminars.
• Promotes and fosters positive relationships with tenants and owners.
• Supervise Housekeeping and Security operations along with the Facility Manager & parking.

Skills & Qualification Required:

• Minimum Experience required 4 to 5 years
• Strong knowledge of maintaining building facility
• Should have hands on experience on MEP
• Engineering/ Technical degree or diploma.