Assistant ManagerBPO

VRSamadhan; Thane District; On-site; INR 400,000 - 800,000; Full time

Job summary

An established industry player is seeking an Assistant Manager for their BPO operations in Thane. This role is pivotal in driving sales strategies and leading a dynamic team to achieve performance targets. You will be responsible for building strong client relationships, monitoring sales metrics, and fostering a culture of continuous learning and improvement. Join a forward-thinking company that values innovation and teamwork, and make a significant impact in the business consulting landscape. If you are passionate about sales and team development, this opportunity is perfect for you.

Qualifications

• Experience in developing and implementing sales strategies.
• Strong leadership skills with a focus on team performance.

Responsibilities

• Collaborate to develop sales strategies aligned with client needs.
• Provide guidance and coaching to the sales team.

Skills

Sales Strategy Development

Team Leadership

Sales Performance Monitoring

Client Relationship Management

Training and Development

Process Improvement

Collaboration

Job description

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Job Description

1. Sales Strategy Development: Collaborate with the Manager to develop and implement sales strategies aligned with organizational objectives and client requirements.
2. Team Leadership: Provide guidance, support, and coaching to the sales team to achieve targets. Foster a high-performance culture and maintain team morale.
3. Sales Performance Monitoring: Monitor sales metrics, analyze data, and generate reports to track progress. Take proactive measures to address deviations and optimize performance.
4. Client Relationship Management: Build and maintain strong client relationships to understand their needs, address concerns, and identify upselling or cross-selling opportunities.
5. Training and Development: Conduct regular training to enhance product knowledge, sales techniques, and customer service skills. Promote continuous learning and professional growth.
6. Process Improvement: Identify and implement solutions to streamline sales operations, improve efficiency, and enhance customer experience.
7. Collaboration: Work with departments like operations, marketing, and finance to align sales initiatives with business objectives.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industries: Business Consulting and Services

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