Assistant Manager Students Affairs

Jio Institute; Navi Mumbai; On-site; INR 350,000 - 700,000; Full time

Job summary

Jio Institute in Navi Mumbai, Maharashtra, India seeks a dedicated Student Welfare Officer to develop, implement, and evaluate welfare policies and programs aligned with the institute's vision and regulatory requirements.

You will guide students facing personal or academic challenges, coordinate interventions with counsellors, faculty, hostel wardens, and external agencies, and manage grievances and crisis responses.

Responsibilities

• Develop, implement, and evaluate student welfare policies and programs aligned with the institution's vision and regulatory requirements.
• Provide guidance and support to students facing personal, academic, emotional, behavioural, or social challenges.
• Coordinate with counsellors, faculty, hostel wardens, healthcare providers, and external agencies for timely interventions.
• Manage student grievances, complaints, disciplinary matters, and crisis handling in line with policies.
• Organize mental health awareness campaigns, wellness programs, and life-skills workshops; promote safe campus culture.
• Collaborate with student clubs, alumni, and departments to enhance student engagement and leadership development.

Job description

Job Description:

About This Job

Jio Institute

Location: Navi Mumbai, Maharashtra, India

Work Mode: On-site

Industry: Higher education

Job Description

Develop, implement, and evaluate student welfare policies, programs, and initiatives aligned with the institution's vision and regulatory requirements. Promote a positive campus culture that supports student well-being, inclusion, respect, and holistic development. Provide guidance and support to students facing personal, academic, emotional, behavioural, or social challenges. Identify students requiring additional support and coordinate timely interventions with counsellors, faculty, hostel wardens, healthcare providers, and external agencies. Act as the primary point of contact for student welfare concerns, ensuring timely resolution and appropriate follow-up. Manage student grievances, complaints, disciplinary matters, and conflict resolution in accordance with institutional policies. Coordinate mental health awareness campaigns, wellness programs, orientation sessions, and preventive initiatives that encourage healthy lifestyles and resilience. Organize workshops, seminars, and awareness programs on life skills, stress management, emotional well-being, anti-ragging, anti-bullying, gender sensitization, substance abuse prevention, and responsible digital citizenship. Collaborate with student clubs, societies, committees, alumni, and academic departments to enhance student engagement and leadership development. Support the planning and execution of major student events, cultural festivals, convocation, orientation, leadership programs, and community engagement initiatives. Coordinate with residential life and hostel teams to ensure student safety, well-being, and a positive residential experience. Maintain confidential student records, welfare cases, intervention plans, and reports while ensuring compliance with privacy and data protection policies. Ensure compliance with institutional policies related to student welfare, safeguarding, anti-ragging, sexual harassment prevention, equal opportunity, and student conduct. Support crisis management, emergency response, and critical incident handling involving students. Liaise with parents or guardians, where appropriate, to facilitate effective student support. Prepare reports, dashboards, and data-driven insights on student welfare activities, engagement metrics, and program outcomes. Work closely with academic and administrative departments to improve the overall student experience and retention. Continuously assess student needs through surveys, feedback mechanisms, and analytics, and recommend improvements to welfare programs.

Requirements: