Assistant Manager -Soft Services

Jones Lang LaSalle Incorporated; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Jones Lang LaSalle Incorporated, based in Bengaluru, seeks an Assistant Manager - Soft Services to oversee ROI facilities operations, safety, and efficiency on-site. The role covers vendor management, budget adherence, and coordination of maintenance, space planning, and office moves.

The candidate will supervise technical and housekeeping services, ensure compliance, and support audits. 48-hour weekly schedule with on-site responsibilities in Bengaluru, KA.

Qualifications

• Experience in facilities or soft services management.
• Strong vendor and contract management capabilities.
• Knowledge of safety and regulatory standards.

Responsibilities

• Oversee daily operations of facilities, ensuring safety and efficiency.
• Coordinate maintenance, space planning, and office moves.
• Manage service partners and vendors, including AMC/PNC renewals.

Skills

Facility management

Vendor management

Budget management

Safety compliance

Staffing coordination

Job description

## Assistant Manager -Soft ServicesApply: On-site: Bengaluru, KA: Full time: Posted Today: REQ527896**JLL empowers you to shape a brighter way**.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.**Operational Oversight:*** Manage the daily operations of ROI facilities, ensuring functionality, safety, and efficiency* Support the team to get the basic support to get the IT infra, Field glass access and profile creation in client system, laptop etc.,* Coordinate maintenance, repairs, space planning, and office moves* Oversee the functioning of building systems including HVAC, plumbing, electrical, and safety systems**Financial & Budget Management*** Manage budget utilization, pass-through, and CAPEX requirements.* Obtain approvals based on quotations and requirements. **Vendor & Service Partner Management*** Oversee vendor management, ensuring service efficiency and quality.* Manage service partners, including technical, housekeeping, indoor plants, pest control, and pantry services.* Ensure AMC (Annual Maintenance Contract) renewals with proper inclusions and exclusions.* Ensure PNC (Preventive Maintenance Contract) renewals with proper negotiation and comparison.* Conduct monthly system reviews with service vendors to enhance service levels. **Facility & Infrastructure Management*** Oversee all infrastructure-related activities.* Ensure smooth coordination and execution of building-related activities.* Monitor and support staff in their core functional areas.* Supervise technical and soft services. **Health, Safety, and Compliance*** Ensure compliance with health and safety regulations.* Coordinate internal and external audits during scheduled visits.* Conduct and coordinate evacuation drills as per client requirements.* Act as a member of the Emergency Response Team (ERT) during crises. **Operational & Quality Control*** Maintain quality control by ensuring cleaning, upkeep, and safety standards.* Review and manage technical and housekeeping services monthly.* Ensure all shutdown activities are properly executed across locations. **Staff & Manpower Management*** Manage manpower for all third-party vendors (e.g., Colliers, Apollo, Dusters, etc.).* Ensure timely processing of support staff payments.* Ensure all CI staff attend back-office training sessions. **Documentation & Reporting*** Update attendance and cost sheets regularly.* Submit Monthly Management Reports (MMR) to clients upon request.* Follow up with Salesforce for timely payments.**Location:**On-site –Bengaluru, KA**Scheduled Weekly Hours:**48If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!