Assistant Manager - Service

YDU JC Air Cond & Ref Inc.- Dubai; Pune District; On-site; INR 1,200,000 - 2,200,000; Full time

Job summary

Johnson Controls in India seeks an Assistant Manager Service – Controls to lead installation, commissioning, maintenance, and service support for Building Management Systems (BMS) and HVAC Controls. You will manage a team of service engineers and technicians, ensuring project execution, system reliability, and customer satisfaction.

The role requires a Bachelor's/Diploma in Electrical/Electronics/Instrumentation/Mechanical Engineering with 6–10 years in BMS, HVAC controls, and commissioning,

Qualifications

• Bachelor's Degree/Diploma in Electrical, Electronics, Instrumentation, Mechanical Engineering or related field.
• 6–10 years of experience in BMS, HVAC Controls, Installation and Commissioning.
• Minimum 2–3 years of team handling or supervisory experience preferred.

Responsibilities

• Lead commissioning, troubleshooting, and servicing of BMS and HVAC control systems.
• Manage installation and integration of controllers, sensors, actuators, VFDs, control panels, and field devices.
• Oversee commissioning of HVAC equipment including Chillers, AHUs, FCUs, Cooling Towers, Pumps, and VAV systems.
• Ensure successful integration through BACnet, Modbus, LonWorks, and other communication protocols.
• Support system testing, point‑to‑point checks, functional testing, and performance validation.
• Manage service schedules, resource allocation, and field execution activities.
• Provide technical guidance and mentoring to service engineers and technicians.
• Act as the primary escalation point for complex technical issues and customer concerns.
• Coordinate with customers, consultants, contractors, and project teams to ensure timely project delivery.
• Review service reports, commissioning documentation, and project handover records.
• Drive customer satisfaction through effective service delivery and issue resolution.
• Ensure compliance with safety, quality, and company operational standards.

Skills

BMS

HVAC Controls

DDC Controllers

BACnet/Modbus/LonWorks

Chiller & HVAC System Commissioning

VFDs & Control Panels

PLC/SCADA Knowledge

Team Management

Customer Handling

Troubleshooting & RCA

Education

Bachelor's or Diploma in Electrical/Electronics/Instrumentation/Mechanical Engineering

Job description

Job Summary

The Assistant Manager Service – Controls is responsible for leading the installation, commissioning, maintenance, and service support activities related to Building Management Systems (BMS) and HVAC Controls. The role involves managing a team of service engineers and technicians, ensuring successful project execution, system reliability, customer satisfaction, and adherence to quality and safety standards.

Key Responsibilities

• Lead commissioning, troubleshooting, and servicing of BMS and HVAC control systems.
• Manage installation and integration of controllers, sensors, actuators, VFDs, control panels, and field devices.
• Oversee commissioning of HVAC equipment including Chillers, AHUs, FCUs, Cooling Towers, Pumps, and VAV systems.
• Ensure successful integration through BACnet, Modbus, LonWorks, and other communication protocols.
• Support system testing, point‑to‑point checks, functional testing, and performance validation.
• Manage service schedules, resource allocation, and field execution activities.
• Provide technical guidance and mentoring to service engineers and technicians.
• Act as the primary escalation point for complex technical issues and customer concerns.
• Coordinate with customers, consultants, contractors, and project teams to ensure timely project delivery.
• Review service reports, commissioning documentation, and project handover records.
• Drive customer satisfaction through effective service delivery and issue resolution.
• Ensure compliance with safety, quality, and company operational standards.

Qualifications & Experience

• Bachelor's Degree/Diploma in Electrical, Electronics, Instrumentation, Mechanical Engineering, or related field.
• 6–10 years of experience in BMS, HVAC Controls, Installation, and Commissioning.
• Minimum 2–3 years of team handling or supervisory experience preferred.

Key Skills

• Building Management Systems (BMS)
• HVAC Controls & Automation
• DDC Controllers
• BACnet, Modbus, LonWorks
• Chiller & HVAC System Commissioning
• VFDs and Control Panels
• PLC/SCADA Knowledge
• Team Management & Customer Handling
• Troubleshooting & Root Cause Analysis
• Project Execution & Service Operations

Industry Preference

• Building Automation
• HVAC
• Data Centers
• Commercial Buildings
• Healthcare Facilities
• Industrial Automation
• Smart Buildings
• Critical Facilities

Johnson Controls: Enhancing the Intelligence of Buildings

Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission‑critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.