Assistant Manager - Service

Johnson Controls, Inc.; Pune District; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

Johnson Controls, Inc. is seeking an Assistant Manager Service – Controls to lead installation, commissioning, maintenance, and service support for Building Management Systems and HVAC controls.

You will manage a team of service engineers and technicians to ensure project execution, system reliability, and customer satisfaction. Responsibilities include coordinating with clients and project teams, ensuring safety and quality standards, and mentoring staff while acting as escalation point for

Qualifications

• Bachelor's Degree/Diploma in Electrical, Electronics, Instrumentation, Mechanical Engineering, or related field.
• 6–10 years of experience in BMS, HVAC Controls, Installation, and Commissioning.
• Minimum 2–3 years of team handling or supervisory experience preferred.

Responsibilities

• Lead commissioning, troubleshooting, and servicing of BMS and HVAC control systems.
• Manage installation and integration of controllers, sensors, actuators, VFDs, control panels, and field devices.
• Oversee commissioning of HVAC equipment including Chillers, AHUs, FCUs, Cooling Towers, Pumps, and VAV systems.
• Ensure successful integration through BACnet, Modbus, LonWorks, and other communication protocols.
• Support system testing, point-to-point checks, functional testing, and performance validation.
• Manage service schedules, resource allocation, and field execution activities.
• Provide technical guidance and mentoring to service engineers and technicians.
• Act as the primary escalation point for complex technical issues and customer concerns.
• Coordinate with customers, consultants, contractors, and project teams to ensure timely project delivery.
• Review service reports, commissioning documentation, and project handover records.
• Drive customer satisfaction through effective service delivery and issue resolution.
• Ensure compliance with safety, quality, and company operational standards.

Skills

BMS

HVAC Controls

DDC Controllers

BACnet Modbus LonWorks

Chiller & HVAC System Commissioning

VFDs & Control Panels

PLC/SCADA Knowledge

Team Management & Customer Handling

Troubleshooting & Root Cause Analysis

Project Execution & Service Operations

Education

Bachelor's Degree/Diploma in Electrical, Electronics, Instrumentation, Mechanical Engineering, or related field

Job description

Job Summary

The Assistant Manager Service – Controls is responsible for leading the installation, commissioning, maintenance, and service support activities related to Building Management Systems (BMS) and HVAC Controls. The role involves managing a team of service engineers and technicians, ensuring successful project execution, system reliability, customer satisfaction, and adherence to quality and safety standards.

Key Responsibilities

• Lead commissioning, troubleshooting, and servicing of BMS and HVAC control systems.




• Manage installation and integration of controllers, sensors, actuators, VFDs, control panels, and field devices.




• Oversee commissioning of HVAC equipment including Chillers, AHUs, FCUs, Cooling Towers, Pumps, and VAV systems.




• Ensure successful integration through BACnet, Modbus, LonWorks, and other communication protocols.




• Support system testing, point-to-point checks, functional testing, and performance validation.




• Manage service schedules, resource allocation, and field execution activities.




• Provide technical guidance and mentoring to service engineers and technicians.




• Act as the primary escalation point for complex technical issues and customer concerns.




• Coordinate with customers, consultants, contractors, and project teams to ensure timely project delivery.




• Review service reports, commissioning documentation, and project handover records.




• Drive customer satisfaction through effective service delivery and issue resolution.




• Ensure compliance with safety, quality, and company operational standards.

Qualifications & Experience

• Bachelor's Degree/Diploma in Electrical, Electronics, Instrumentation, Mechanical Engineering, or related field.




• 6–10 years of experience in BMS, HVAC Controls, Installation, and Commissioning.




• Minimum 2–3 years of team handling or supervisory experience preferred.

Key Skills

• Building Management Systems (BMS)




• HVAC Controls & Automation




• DDC Controllers




• BACnet, Modbus, LonWorks




• Chiller & HVAC System Commissioning




• VFDs and Control Panels




• PLC/SCADA Knowledge




• Team Management & Customer Handling




• Troubleshooting & Root Cause Analysis




• Project Execution & Service Operations

Industry Preference

Building Automation, HVAC, Data Centers, Commercial Buildings, Healthcare Facilities, Industrial Automation, Smart Buildings, and Critical Facilities.