Assistant Manager Sales & Marketing

Accor; Mumbai; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Accor in Mumbai is seeking a Sales Manager to lead and drive hotel sales activities, develop market strategies, and build key client relationships.

You will coordinate with Front Office, F&B, PR to promote campaigns, research market trends, and oversee the Sales department to achieve targets.

Qualifications

• Fluent in English both written and verbal.
• Experience in the same position for at least 2 years in an upscale hotel.
• Hotel or Business School graduates (Diploma or Bachelor).

Responsibilities

• Establish and maintain reference materials, leads, and market trends.
• Research the market to identify sources of business and key clients.
• Travel on sales trips to promote and solicit hotel business.
• Maintain contacts with airlines, travel agencies, and corporate partners to procure new business.
• Review marketing materials to ensure high visual standards.
• Organize coordinated promotions with F&B to boost sales.
• Coordinate with Front Office and Housekeeping on reservations and inquiries.
• Direct, supervise, and manage all Sales Department personnel.
• Prepare and execute direct mail campaigns with PR to stimulate interest.

Skills

Teamwork & communication

English fluency

Customer focus

Self-motivation

Attitude & discipline

Education

Higher Diploma or Bachelor in Hotel Management or Business

Job description

Company Description

"Why work for Accor?"

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Job Description

Reporting to Sales Manager, responsibilities and essential job functions include but are not limited to the following:

• Establish, maintain, and use his library of reference materials, periodicals, texts and sales leads: stay abreast of market trends and hotel selling techniques.
• Research the market on a continuing basis to determine where business comes from, what is the influence, who the hotel’s clients are, how they normally arrive in the city, etc.
• Go on sales trip to promote and solicit business for the hotel.
• Maintain close contacts within the community and in neighboring marketing areas, with airlines, travel agencies, commercial houses, private club, professional associates, etc. to procure new business for the hotel.
• Review internal promotion pieces on a regular basis to ensure that all hotel sign, posters, tent cards, etc. are adequate, up-to-date, visually effective and consistent with high standards set by management.
• Organize and promote, in cooperation with the Food and Beverage Department, special project such as Monthly Food Promotion, Café promotion, etc. to stimulate the Food & Beverage sales within the community.
• Coordinate with Front Office and Housekeeping Departments in handling of room reservations and customers’ inquiries, requests and complaints.
• Direct, supervise and administer all personnel within the Sales Department.
• Prepare and execute (in conjunction with the Public Relations Department) regular direct mail campaigns that stimulate local interest in the Hotel’s facilities, announce a special event, promote the credit card, etc.

Qualifications

• Discipline, good attitude and self-motivated
• Passionate in guest experience and satisfaction
• Able to work in a team & good communication
• Fluent in English both written and verbally
• Must have experienced in the same position at least 2 years in an upscale hotel
• Hotel or Business School graduates Higher Diploma or Bachelor Degree